Cannot use Outlook 2010 - I think I've deleted some file by mistake


  1. rfe777
    Posts : 103
    Windows 7 Home Premium 64 bit
       New #1

    Cannot use Outlook 2010 - I think I've deleted some file by mistake


    I need your help here. I've installed Outlook 2010 after formatting my PC, then deleted it because of connection problems to Gmail. I've tried to install it again, but all my previous Gmail accounts setup have been saved(and thus I couldn't use Outlook for Gmail), so I deleted it again, but this time, thinking that it will solve the problem, I've also manually deleted some Outlook files that weren't deleted after uninstalling.
    I've tried again to install Outlook, but now when I try to open it I get this error message: "The file c:\users\username\documents\outlook files\outlook.pst is not found".

    OS: Windows 7 home premium 32bit

    Did I ruin Outlook on my PC by myself? is there any way to fix this?

    TIA
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  3. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #2

    rfe777 said:
    I need your help here. I've installed Outlook 2010 after formatting my PC, then deleted it because of connection problems to Gmail. I've tried to install it again, but all my previous Gmail accounts setup have been saved(and thus I couldn't use Outlook for Gmail), so I deleted it again, but this time, thinking that it will solve the problem, I've also manually deleted some Outlook files that weren't deleted after uninstalling.
    I've tried again to install Outlook, but now when I try to open it I get this error message: "The file c:\users\username\documents\outlook files\outlook.pst is not found".

    OS: Windows 7 home premium 32bit

    Did I ruin Outlook on my PC by myself? is there any way to fix this?

    TIA

    Might like to google it

    How-To Create PST Files Using Outlook 2003 or Outlook 2007
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  4. rfe777
    Posts : 103
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #3

    zigzag3143 said:
    Might like to google it

    How-To Create PST Files Using Outlook 2003 or Outlook 2007
    Thanks, but:

    1. I don't have neither Outlook 2003 or 2007

    2. How can you create a file in a program for it's "successor"(you can the other way around)? unless the version of Outlook doesn't matter
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  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #4

    rfe777,

    See if these links are of help...

    pst file Corrupted - Repair

    Outlook PST File Repair - Troubleshooting Microsoft Outlook

    How to use the Inbox Repair tool with the click-to-run version of Outlook 2010
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  7. rfe777
    Posts : 103
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #5

    JMH said:
    rfe777,

    See if these links are of help...

    pst file Corrupted - Repair

    Outlook PST File Repair - Troubleshooting Microsoft Outlook

    How to use the Inbox Repair tool with the click-to-run version of Outlook 2010
    The first two links are for corrupted files, which is not my case as I don't have any pst files at all, and the third one required something called the Click-to-Run version of Microsoft Word 2010. What is this thing? Also, if this pst files has all my connection information then I don't need it, I want to start the whole Gmail configuration process from scratch.
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  8. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       New #6

    Is it time to consider seeking help from a professional?
    I believe the email service is free.


    Get Help Now

    Contact a support professional by E-mail, Online, or Phone
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  10. seavixen32
    Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       New #7

    Check this link, which might help.

    Configure Live Hotmail, Gmail, Yahoo or AOL | HowTo-Outlook

    Also, I think you may need to install Outlook Connector to set up and access your Gmail accounts in Outlook 2010.

    How To Configure GMail Account With Microsoft Outlook 2010

    Microsoft Office Outlook Hotmail Connector overview - Outlook - Office.com
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