MS Office - Icon Errors

Jeenyus · 13 Oct 2011

Hey People.

Having a problem with some stuff on my work laptop. The problem is with some office icons.

Basically Excel icons for desktop and task bar are working. But Word and PowerPoint have like the 'can't find icon' looking icon. I'll zip some screen shots so its clear what I mean.

I tried rebuilding the icon cache and it didn't do much.

Strange thing is for the task bar icons they show as blank, but if I pin it to the task bar and then unpin it, the icon comes back? Very weird, just doesn't stay on next startup.

If anyone has any ideas it would be great, it's not affecting the functioning of the programs but its really annoying.

Thanks,
Liam

Neutron16 · 19 Oct 2011

Two thoughts:

1. You might have used some registry cleaner, which could delete some parameters.

2. You might have deleted exe files in folder

Code:

C:\Windows\Installer\{90140000-0011-0000-0000-0000000FF1CE}

Files in this folder are the only official icons for Office (wordicon.exe for Word, pptico.exe for PowerPoint etc). Numbers in the folder name might be different.

Update: Just saw similar problem in this thread. Might be something else...

whs · 19 Oct 2011

Try this. Icon Cache - Rebuild

Jeenyus · 20 Oct 2011

Neutron16 said:

Two thoughts:

1. You might have used some registry cleaner, which could delete some parameters.

2. You might have deleted exe files in folder

Code:

C:\Windows\Installer\{90140000-0011-0000-0000-0000000FF1CE}

Files in this folder are the only official icons for Office (wordicon.exe for Word, pptico.exe for PowerPoint etc). Numbers in the folder name might be different.

Update: Just saw similar problem in this thread. Might be something else...

Thanks for the reply dude. That file location you have specified, I tried going there and I see this (see screenshot).

They are blank in there too although Excel is alright. Maybe there is a way to re-add them?

Neutron16 · 20 Oct 2011

You can try to repair installation.
Control Panel - Programs and Features - Microsoft Office 2010 - Right click - Change - Repair

Jeenyus · 21 Oct 2011

Neutron16 said:

You can try to repair installation.
Control Panel - Programs and Features - Microsoft Office 2010 - Right click - Change - Repair

Thanks dude I'll give that a try! Thing is this is a work Laptop so my profile is in another country on some servers :)

I cannot see office in control panel - I could probably fix it myself if I had admin

I'll relay that to helpdesk and some croney will control my PC and hopefully it will work :)