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Problem with Mail Merge Office 2003 using Outlook
I have attempted to print out mailing labels from my Contacts Folder in Outlook 2003 without success.
I list here the steps taken so far :-
1.Contact page selected in Outlook containing all the addresses I want to print. I then click Tools> Mail Merge.
2. In the MM Page I have selected;- All Contacts,All Contact Fields & Mailing Labels
3. Selecting "OK" launches MS Word with instructions to click "SETUP" in Section 1 of the MM Helper Page which now appears.
4.When this is clicked , the "LABEL OPTIONS" Page appears
5 Here I select "AVERY A4 & A5 sizes" with Product Number of L7160.
6.cLICKING "ok" brings me to the Blank Label Page with MM Helper Page still superimposed on it.
7 There are 3 choices on this page with the 3rd choice "MERGE" greyed out.
I only use the Mail Merge facility rarely , the last time was almost a year ago , but I seem to remember that the 3rd choice here . i.e. "MERGE" was not "greyed out" the last time I used this facility.
Any advice as to how to resolve this would be appreciated.