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Outlook Hung, now it doesn't show messages
I was deleting emails when it stopped responding. I restarted it and now it doesn't show the message when you click the email. This is in the default / compact view.
I was deleting emails when it stopped responding. I restarted it and now it doesn't show the message when you click the email. This is in the default / compact view.
Hello MadSupra,
ATM my mind reading skills are on holiday.
* Which version of Outlook do you refer to?
* Have you a System Restore point you can return to PRIOR to the current problem?
* Have you uninstalled /reinstalled?
* Have you tried the Outlook Repair Facility?
* Did you check in Event Viewer for error messages?
Event viewer.
Type eventvwr in search and go to the windows log>application tab.
Look for errors that have red in the left hand column that say app hang, or app crash, or anything relating to the CURRENT problem.
When you find any make a screenshot and upload them to us.
What information appears in event logs (Event Viewer)?
This help? :)
Code:Log Name: Application Source: Application Hang Date: 23/12/2011 12:53:54 AM Event ID: 1002 Task Category: (101) Level: Error Keywords: Classic User: N/A Computer: Craig-PC Description: The program OUTLOOK.EXE version 14.0.6109.5005 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 169c Start Time: 01ccc10d0366cd73 Termination Time: 0 Application Path: C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE Report Id: 84f953b8-2d00-11e1-ad8a-bcaec5447b9e Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Hang" /> <EventID Qualifiers="0">1002</EventID> <Level>2</Level> <Task>101</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-12-23T00:53:54.000000000Z" /> <EventRecordID>31299</EventRecordID> <Channel>Application</Channel> <Computer>Craig-PC</Computer> <Security /> </System> <EventData> <Data>OUTLOOK.EXE</Data> <Data>14.0.6109.5005</Data> <Data>169c</Data> <Data>01ccc10d0366cd73</Data> <Data>0</Data> <Data>C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE</Data> <Data>84f953b8-2d00-11e1-ad8a-bcaec5447b9e</Data> <Binary>55006E006B006E006F0077006E0000000000</Binary> </EventData> </Event>
I tried Repair, it didn't help. I tried Outlook Repair Facility, opening Outlook after repairing didn't help.