Outlook 2007 "Microsoft Office Outlook has stopped working"


  1. poolshark333
    Posts : 4
    Windows 7 Home Premium 64bit SP1
       New #1

    Outlook 2007 "Microsoft Office Outlook has stopped working"


    I'm getting: "A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available". This happens within minutes of starting Outlook (in the non-safe mode)

    Outlook works in safe mode.
    I cannot turn off the addins.... see attached
    Also attached is a snapshot from the event viewer...
    Thoughts???
    Thank you


    Running Windows 7 Home Premium Edition (64 bit) SP1
    Computer: Dell XPS 435T/9000
    Microsoft Office Professional Plus 2007
    Attached Thumbnails Attached Thumbnails Outlook 2007 "Microsoft Office Outlook has stopped working"-outlook-capture-2.jpg   Outlook 2007 "Microsoft Office Outlook has stopped working"-outlook-capture-1.jpg  
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  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    since when are you getting this error. have you tried a repair install from control panel >add/remove programs. you can also let this tool "microsoft office diagnostics" check for errors & fixes.
    Last edited by koolkat77; 05 Oct 2012 at 11:12.
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  4. poolshark333
    Posts : 4
    Windows 7 Home Premium 64bit SP1
    Thread Starter
       New #3

    About a week ago, my computer crashed with a BSOD.. there was a TCPIP issue that I was trying to track down when Outlook started to not work anymore...
    1) As suggested, I just ran Microsoft Office Diagnostics with the result of 0 errors
    2) I was also reading about "sfc /scannow" and have now run that 4 times... i get "Windows Resource Protection" found corrupt files but was unable to fix some of them.... details are included in the CBS.log .... I went into the log file and couldn't figure out anything.... I could upload it, but its pretty long
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  6. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #4

    thanks for posting back.
    have you tried uninstalling completely and re installing?
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  7. poolshark333
    Posts : 4
    Windows 7 Home Premium 64bit SP1
    Thread Starter
       New #5

    I have completely un-installed Office and re-installed.... same issue remains....
    In addition, my Dell came with Windows 7 Home Premium Edition (64 bit) SP1 ... which doesn't have a repair feature....
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  8. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #6

    try a System Restore to a date before this problem started.
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  10. poolshark333
    Posts : 4
    Windows 7 Home Premium 64bit SP1
    Thread Starter
       New #7

    Completed System Restore.... Outlook appears to be stable.... let's let it run for another hour or so... then we can declare success!!!
    Thank you very much for your help
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  11. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #8

    poolshark333 said:
    Completed System Restore.... Outlook appears to be stable.... let's let it run for another hour or so... then we can declare success!!!
    Thank you very much for your help
    thanks for posting back once again. if you have further problems. please post back. for the time being you can mark this thread as solved.
    happy holidays :)
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