Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Office 2010 — Unable to Install/Repair

02 Jan 2012   #1

windows 7 64-bit SP1
Office 2010 — Unable to Install/Repair

The other day, I upgraded from Winzip 15.5 to 16.0. Shortly thereafter, Outlook took offense to the Winzip-Courier plug-in. The next time I restarted, my PC had forgotten which of my 3 TB drives was the startup drive. The only way to get it to start was to hit f12 and tell it which one. Once I got it booted, I found that Chrome failed to work anymore and none of the MS-Office 2010 apps (with the exception of OneNote) will load and Windows Live Mail doesn't work either. (I'm still opening up one app after another to see what else may be affected.)

I've run scans using MS-Security Essentials, Threatfire, and Malwarebytes and have come up clean with each scan. I'm beginning to think I might have a drive getting ready to head south???

Uninstalled and reinstalled Chrome and got it working, but I'm unable to repair MS-Office 2010 from Control Panel/Programs and Features, or by inserting the disk and waiting for it to load and ask me if I want to repair the current installation. In either case, I get a dialog window that says: "Microsoft Setup Bootstrapper has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

UH ... Hello? I'd really like to get to my mail .... !!! Other than using REVO Uninstaller to wipe out MS Office and start all over, does anyone have any ideas?

Windows 7, 64-bit SP1

My System SpecsSystem Spec
02 Jan 2012   #2

Linux CENTOS 7 / various Windows OS'es and servers

Hi there
please note that when using drives > 2TB you need to enable GPT otherwise Windows can't see > 2TB.

You might be "missing" part of the 3TB drive.

Using GPT Drives

Note also there is a tutorial (a very good one BTW) in this forum on GPT drives and booting from them too.

My System SpecsSystem Spec
02 Jan 2012   #3

windows 7 64-bit SP1
3 internal drives

Actually, I have 3 individual 1TB drives. I thought that only applied to individual drives of more than 2TB
My System SpecsSystem Spec

03 Jan 2012   #4

windows 7 64-bit SP1
Gave Up ...

I gave up ... formatted a new drive and reinstalled everything. Now everything is working just fine.
My System SpecsSystem Spec

 Office 2010 — Unable to Install/Repair

Thread Tools

Similar help and support threads
Thread Forum
Unable to manually install Office 2010 SP2 (kb2687455)
Hi, I have 4 laptops here where I am unable to manually install Office 2010 SP2 (kb2687455). I have been successful installing it on about 25 other laptops. I have tried doing an Office repair, an Office uninstall/reinstall, ran Windows Repair tool, looked into something regarding the...
General Discussion
Unable to install Office 2010 Professional Plus
Hi all, I am trying to install Office 2010 Professional Plus but it simply aborts at the first (Extracting files, please wait…) progress bar notice. The progress gets to around 95% and the notice disappears as it should but it never opens the (Please wait while setup prepares the necessary...
Microsoft Office
Unable to install Office 2010 Pro Plus
Hi, I am new to these forums. Working in a higher education establishment I am entitled to download and install a work-at-home version of Microsoft Office 2010 (32-bit). However, this version is not supported by our IT department so I am unable to seek help for the installation of this...
Microsoft Office
Unable to Install MS Office 2010
Hey Folks, :) Everytime I'm trying to install MS Office 2010 on Windows 7 i getting the below pop-window box with the error after the completion of installation process: About an year and half ago I had MS Office 2010 Trial Version for 6 months (not sure about the trial period), after the...
Microsoft Office
Unable to install Office 2010 beta
When I uninstalled 2010 Pro Plus, it said it was unable to complete, then i rebooted liek it told me, and all the programs were gone except for the office tools. Same for Project Pro beta. Now when I try to uninstall visio 2010 beta i get the message Any ideas on how to uninstall.
Microsoft Office

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 05:33.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App