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Windows 7: Word 2003 crashes computer in Windows 7 x64

13 Aug 2009   #1
m00

windows xp/windows 7
 
 
Word 2003 crashes computer in Windows 7 x64

Hi,

I've been having issues with Word 2003, of all things. Windows 7 is running smoothly, but whenever I use Word 2003, it crashes after a while of use and reboots the computer. I can't work out what causes it to happen, sometimes I'm just typing, sometimes when I'm zooming out of the page.

I can't get a BSOD to display even when I change off 'Automatically Restart', and changing it to run in compatibility mode hasn't helped.

By specifications are in my profile.

Hope someone can help...


My System SpecsSystem Spec
.
13 Aug 2009   #2
Sassa

 
 

Did you installed SP 3for office 2003?
My System SpecsSystem Spec
13 Aug 2009   #3
m00

windows xp/windows 7
 
 

Actually come to think of it, I haven't.

Is it likely to help?
My System SpecsSystem Spec
.

13 Aug 2009   #4
Sassa

 
 

I'm not sure, but it's worth to try.
I didn't try Office 2003 on Win 7...
My System SpecsSystem Spec
13 Aug 2009   #5
m00

windows xp/windows 7
 
 

Just installed it, no luck. Word is still rebooting my computer!
My System SpecsSystem Spec
13 Aug 2009   #6
Sassa

 
 

Uninstall Entire Office 2003 and try to reinstall it in XP compatibility mode...
My System SpecsSystem Spec
13 Aug 2009   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by m00 View Post
Just installed it, no luck. Word is still rebooting my computer!

M00

win 7 64 bit w 2 gigs of ram is not alot of ram. It might just be word is eating the rest of the ram. Open task manager and watch the resources while playing in word. You could also check in event viewer (type event viewer in search) to see if there are any errors relating to word

Hope this helps

Ken
My System SpecsSystem Spec
14 Aug 2009   #8
m00

windows xp/windows 7
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
M00

win 7 64 bit w 2 gigs of ram is not alot of ram. It might just be word is eating the rest of the ram. Open task manager and watch the resources while playing in word. You could also check in event viewer (type event viewer in search) to see if there are any errors relating to word

Hope this helps

Ken
I don't think it has gone above ~40mb before it's rebooted, the RAM is never used to full capacity.

No messages in the event manager except that the computer restarted 'unexpectedly'.

Thanks for the ideas though.
My System SpecsSystem Spec
14 Aug 2009   #9
slithernet

Windows 7 Ultimate x64 Retail RTM, Ubuntu 9.10
 
 

I think MS wants you to buy Office 07
My System SpecsSystem Spec
14 Aug 2009   #10
m00

windows xp/windows 7
 
 

Quote   Quote: Originally Posted by slithernet View Post
I think MS wants you to buy Office 07
Ugh, I can't stand that version!
My System SpecsSystem Spec
Reply

 Word 2003 crashes computer in Windows 7 x64




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