Version not compatible error when attempting to launch winword.exe


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    Version not compatible error when attempting to launch winword.exe


    System/software Info:
    On a fairly new Toshiba labtop. Windows 7 Home Premium Addition (64-bit). Microsoft Office 2010. All worked.

    Issue:
    Now when I attempt to open word documents or even word, itself, I receive the following error:

    "The version of this file is not compatible with the version of Windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher."

    Troubleshooting so far:
    - Antivirus run was clear.
    - I'm able to launch other 2010 programs/files (like Excel, Powerpoint) without issue.
    - Confirmed file associations appear to be normal.
    - Attmepted to launch word in safe mode -- same error.

    Appreciate any help on this particular issue (or pointing me to a place to read up on this one).

    Thanks,

    Chris
      My Computer


  2. Posts : 3,009
    Windows 7 Home Premium 64bit
       #2

    Hello camofchris, welcome to Seven Forums.

    You might find the following Microsoft Article useful reading:
    Choose the 32-bit or 64-bit version of Microsoft Office - Word - Office.com
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 14:16.
Find Us