Office 2010 keeps asking for key


  1. Posts : 8
    Windows 7 professional 64 bit
       #1

    Office 2010 keeps asking for key


    Put in key and asks again in a couple weeks, Goes and reinstalls itself when I click on program that Recently used over and over again,
      My Computer


  2. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #2

    I'm confused.

    What do you mean when you say MS Office reinstalls itself when you click on a recently used program.

    What program?

    What version of Microsoft Office are you using?

    Is it Upgrade, Retail or OEM?

    Where did you acquire it from?

    Are you using the product key that was provided with the software?
      My Computer


  3. Posts : 8
    Windows 7 professional 64 bit
    Thread Starter
       #3

    Sorry about that it's an upgrade key for office 2010 64 bit 3 user pack that it keeps asking for every so often I put it in and works for a while. The it asks for and proceeds to say installings wor or excel,
    I think this an issue because the upgrade was done from an oem ms office starter edition.
      My Computer


  4. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #4

    Have you activated the upgrade?

    If you haven't you will keep being prompted.
      My Computer


  5. Posts : 8
    Windows 7 professional 64 bit
    Thread Starter
       #5

    Yes activated everytime


    Any other suggestions?
      My Computer


  6. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #6

    But it shouldn't be necessary.

    Please confirm which version you are using and where you got it from.
      My Computer


  7. Posts : 8
    Windows 7 professional 64 bit
    Thread Starter
       #7

    Uninstalled preinstalled ms office starter and all other versions and real installed
      My Computer


  8. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #8

    That's great news.

    Have the activation prompts stopped?
      My Computer


 

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