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Windows 7: Select emails not caching in Outlook 2010 Pro Plus

15 Aug 2012   #1
MyShadow462

Windows 7 Enterprise 64bit
 
 
Select emails not caching in Outlook 2010 Pro Plus

I'm working on a project where we've migrated our user base from Windows XP to Windows 7 Enterprise. They're using Office 2010 Pro. I'm seeing this issue with only one specific user, and not really sure where to start with his troubleshooting. Have read through some forums, but doesn't seem to be a prevalent issue.

We've migrated his .NK2 file and most of his email cache is working. As he begins to type the address, it drops down with suggested emails. However, there are two specific addresses in the GAL which will not cache. I had him manually click on the 'To...' button in a new message, search the GAL for the user, click 'To...' once again in the bottom left of the address book to add the address to the message, click okay, and send the message. Normally this would be more than enough to get it to cache, but no such luck.

Any assistance would be greatly appreciated guys.


- Adam


My System SpecsSystem Spec
.
16 Aug 2012   #2
Irene

Windows 7 Home Premium 64bit
 
 

Hello MyShadow462, welcome to Seven Forums.

I wonder if this thread might help?
Auto complete in Outlook 2010 not working consistently

Or perhaps this:
pst file Corrupted - Repair

... and one more :) :
How to reset the nickname and the automatic completion caches in Outlook
My System SpecsSystem Spec
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 Select emails not caching in Outlook 2010 Pro Plus




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