Office 2010 won't uninstall? :[


  1. Posts : 59
    Windows 7
       #1

    Office 2010 won't uninstall? :[


    Hey, when I go to uninstall office 2010 I get the following error:
    Office 2010 won't uninstall? :[-capture.png

    When I run the setup files it just offers install, not uninstall.

    Can you help me? o.O

    Thanks :]
      My Computer


  2. Posts : 524
    Windows 7 SP1 x64
       #2

    Install it again in the same directory as the old one was...and then afterwards it should unninstall without a prob.
      My Computer


  3. Posts : 113
    windows 7 ultimate final Office 2007,27 Quad IMAC vm 7 64 bit
       #3

    I was at that point. I had installed Office 2010 to the last BETA it was 32 bit office. I had out look crash and had same error message. Only way I had to unisstall was a clean total new clean install. I tried 64 bit Office after clean install of RTM 64 bit it also crashed another clean install and Office 2007 installed. Sorry for bad news
      My Computer


  4. Posts : 31,242
    Windows 11 Pro x64 [Latest Release and Release Preview]
       #4

    This type of uninstall issue has been a problem with Office 2007 for some time. so much so that Microsoft has a specific help topic for the manual install

    How to manually uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature

    This may work for the 2010 version although if you have the click to run version - which uses virtualisation (check for a Q: virtual drive - this will not be of use.

    If this is the case you may be able to find assistance on the Microsoft connect site for the technical preview. If it can save you from a re-install of the OS it will be worth the additional effort.

    If you do not for some reason have access to the connect pages required - let me know and I will attempt to provide some assistance, although the information I can publish is limited.
      My Computers


  5. Posts : 8,476
    Windows® 8 Pro (64-bit)
       #5
      My Computer


  6. Posts : 203
    Windows 7 Ultimate x64 7600 RTM
       #6

    I may be a little late to the party, but here's the fix:
    The problem lies with a missing XML file from groove.
    To fix it, copy the setup.xml from the groove folder of the installation source, and paste it in C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Groove.en-us\
    Now run the uninstaller again

    I've attached the x86 and x64 setup.xml's for your convinience, just unzip the .rar and copy the appropriate file
    Office 2010 won't uninstall? :[ Attached Files
      My Computer


  7. Posts : 59
    Windows 7 x64 SP1 - Ubuntu 10.10 x64 - Linux Mint 10 (dual boot + Virtual Box)
       #7

    It's also a VERY good idea doing a full system backup before any major operation like installing major soft or beta soft. Personally I like acronis, but can do with ghost, paragon, etc.
    Google for disk image progs, there are some freebies to I think. Pragon I believe has a personal stuff
      My Computer


  8. Posts : 36
    Win 7 x64 7137
       #8

    TheVinesKid said:
    I may be a little late to the party, but here's the fix:
    The problem lies with a missing XML file from groove.
    To fix it, copy the setup.xml from the groove folder of the installation source, and paste it in C:\Program Files\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Groove.en-us\
    Now run the uninstaller again

    I've attached the x86 and x64 setup.xml's for your convinience, just unzip the .rar and copy the appropriate file
    Thanks....work perfectly!
      My Computer


  9. Posts : 1
    windows xp
       #9

    you do not need the setup.xml file
    go to control panel, add and remove programs
    go to office 2010 and do not click uninstall, click change and choose to remove it.
    then when office comes up click remove
      My Computer


  10. Posts : 31
    Win 7 64 Ultimate
       #10

    Apparently there is a newer version of office 2010 beta. Should I uninstall the old one before installing the newer version?
      My Computer


 

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