Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cant locate Outlook.pst

08 Oct 2012   #1
JGSmith

Windows 7 64 bit premium
 
 
Cant locate Outlook.pst

Hello

Outlook 2010 will not find my .pst file. To my knowledge I have not deleted it. I have not used Outlook in quite some time and decided to start using it again.

I use Win 7.

I have unhidden all of the system folders and hidden files. As I have gone into AppData/Local/Microsoft/Outlook I do not find the file in there.

I have done a complete system search for Outlook.pst and I have found nothing.

As a result of this, Outlook will not even start in order for me to create a new file from within Outlook.

Please help me with my next step in being able to resolve this.

I appreciate your help.

Jason


My System SpecsSystem Spec
.
08 Oct 2012   #2
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

You did look in drive:\Users\user\AppData\Local\Microsoft\Outlook.
Also in "Documents\Outlook" ??
Both folders exist?

Did you upgrade to outlook 2010 or created the pst file from within Outlook 2010?
My System SpecsSystem Spec
08 Oct 2012   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

What happens if you start outlook? Exact error message please. And what happens afterwards?
My System SpecsSystem Spec
.

08 Oct 2012   #4
JGSmith

Windows 7 64 bit premium
 
 

Thank you for writing back.

It is not in Documents/Outlook either.

It was a new computer and I purchased office. All of the other programs are working fine.

When I open Outlook it says, "The file C:\Users\Jason Smith\Documents\Outlook Files\Outlook.pst cannot be found".

If I click "OK" then it takes me to a menu to locate the .pst file which I can not find anywhere. On the locate file window, if I press "cancel" then it says the same things as before (the file ... cannot be found).

If I click "OK" again then it takes me back to the locate file window again. If I press cancel again then I get an error message that says, "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The file C:\ ... .pst cannot be found.

After I click "OK" then the window closes and everything looks as though I had never tried to open Outlook.
My System SpecsSystem Spec
08 Oct 2012   #5
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

My System SpecsSystem Spec
08 Oct 2012   #6
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

C:\Users\Jason Smith\Documents
right click on "Outlook Files" and select "restore previous version"
Select the most recent one and try "open" so NOT restore! Is the file outlook.pst there?
Select the one before most recent one and do the same. etcetra
Can you find outlook.pst?
My System SpecsSystem Spec
09 Oct 2012   #7
JGSmith

Windows 7 64 bit premium
 
 
Solved!

Thank you for your help

I discovered what the problem was and it was my own error.

I was looking for "outlook.pst" but I had previously created a profile apparently and so it was a .pst file under a different name but in the same folder. Once I directed Outlook to that profile, it opened up perfectly.

I do have another question of an issue that is rising up, but I will post it to a new thread as it seems to be an unrelated issue.
My System SpecsSystem Spec
Reply

 Cant locate Outlook.pst




Thread Tools




Similar help and support threads
Thread Forum
Where do i locate these files
Hello all. Have a sailing simulator game on win7. User can create his own course for racing/sailing. I need to find a course file and save it as my cdrive is sick. All I recall is one went into something like users/sail Sim / current data...... or something vaguely like that. Give me a...
Software
Can someone help me locate the name of this mouse?
Buy.com - Acer ET1831-01 Desktop Computer - Intel Celeron 420 1.60 GHz - 3 GB RAM - 320 GB HDD - DVD-Writer - NVIDIA Graphics Card - Genuine Windows 7 Home Premium This is the computer i own, and the mouse it came with was perfect but I can't find the name of it anywhere, The reason i need to know...
Hardware & Devices
Cannot locate USB 3.0 drivers for W7
I'm using Acronis Backup & Restore with Universal Restore (UR) to new hardware. UR is asking for driver pci\ven_1022&dev_7812&subsys_76951462&rev_03. I cannot locate this anywhere, although Driver Identifier shows it is installed in another OS instance (new install). Anyone know exactly where I can...
Drivers
trying to locate ms office outlook 2003 emails after windows 7 repair
I had to do a Windows 7 repair/install, I made a back up of everything---- but forgot about e-mails :( I reinstalled outlook but no exiting e-mails shown, are they still available or have they been wiped, I checked with my server but they are wiped when they are down loaded
Microsoft Office
Locate drivers.
Is there any application to search for and locate drivers out there? I have an uninstalled application, and I want to search for any driver files in that app. I know I can go through all (500+) files and search on the file extensions, but that is a gruesome and tedious task... :(
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 17:05.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App