outlook 2010 will not open


  1. dan clem
    Posts : 1
    windows 7 64
       New #1

    outlook 2010 will not open


    running 64 bit win 7. outlook will not open. receive an error message application OXc0000005 click to application.


    it will not let me repair or reinstall office 2010
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  3. Irene
    Posts : 3,009
    Windows 7 Home Premium 64bit
       New #2

    Hello dan clem, welcome to Seven Forums.

    The information included in the following link should help:
    Windows 7 application error oxc0000005 - Microsoft Community
    .
    .
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    How to perform a clean boot to troubleshoot a problem in Windows Vista or Windows 7
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  4. Marshalhubs
    Posts : 107
    Windows 7
       New #3

    dan clem said:
    running 64 bit win 7. outlook will not open. receive an error message application OXc0000005 click to application.


    it will not let me repair or reinstall office 2010
    Hi,
    Hold the CTRL key down and start Outlook. See if it will start in safe mode. Run it this way and see if it still crashes. If it does not crash, it is probably a bad add-in, and you will have to figure out which one.
    If it still crashes in safe mode, your install is probably bad. Repair it in "add/remove programs" (XP) or in "Programs and Features" (windows 7).
    If that does not work, you can try to rebuild your profile.
    If none of that works, you may have to wipe Office and reinstall it.
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