My hardware caught a virus, need to re-install Microsoft


  1. Shadowsgirl8254
    Posts : 1
    Windows 7 Home Premium
       New #1

    My hardware caught a virus, need to re-install Microsoft


    Back in July, my computer caught a virus and I've had to reboot my computer. When I finally got it fixed today, I've been trying to re-install some programs to my computer. My Acer came with a Microsoft product key code, so I thought that meant I owned the software for Office 2010, and that I could put this code in today and it would load the program back on the computer. When I opened the activation wizard, it wouldn't accept my product key like the last time. Do I need to purchase Microsoft again, or can I still use this code and how.
      My Computer
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  3. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #2

    As far as I know your Office activation code should still work unless it was a trial version of Office and the time period has expired.
      My Computer
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  4. marsmimar
    Posts : 10,994
    Win 7 Pro 64-bit
       New #3

    Hello Shadowsgirl and welcome to Seven Forums.

    You might have to contact a Microsoft Product Activation Center by telephone.

    How to contact a Microsoft Product Activation Center by telephone
      My Computer
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  6. indianacarnie
    Posts : 3,724
    Windows 10x64 Build 1709
       New #4

    Your operating system and Office are two different pieces of software. They will both have their own unique activation codes. Yes they are both made by Microsoft but are totally separate.
      My Computer
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