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Windows 7: My hardware caught a virus, need to re-install Microsoft

28 Nov 2012   #1

Windows 7 Home Premium
My hardware caught a virus, need to re-install Microsoft

Back in July, my computer caught a virus and I've had to reboot my computer. When I finally got it fixed today, I've been trying to re-install some programs to my computer. My Acer came with a Microsoft product key code, so I thought that meant I owned the software for Office 2010, and that I could put this code in today and it would load the program back on the computer. When I opened the activation wizard, it wouldn't accept my product key like the last time. Do I need to purchase Microsoft again, or can I still use this code and how.

My System SpecsSystem Spec
28 Nov 2012   #2
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

As far as I know your Office activation code should still work unless it was a trial version of Office and the time period has expired.
My System SpecsSystem Spec
28 Nov 2012   #3

Microsoft Community Contributor Award Recipient


Hello Shadowsgirl and welcome to Seven Forums.

You might have to contact a Microsoft Product Activation Center by telephone.

How to contact a Microsoft Product Activation Center by telephone
My System SpecsSystem Spec

28 Nov 2012   #4

Windows 10x64 Build 1709

Your operating system and Office are two different pieces of software. They will both have their own unique activation codes. Yes they are both made by Microsoft but are totally separate.
My System SpecsSystem Spec

 My hardware caught a virus, need to re-install Microsoft

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