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Windows 7: Outlook 2010 not showing free/busy

05 Dec 2012   #1
Cancerous

Windows 7 Professional 32bit
 
 
Outlook 2010 not showing free/busy

Recently migrated a user from MS 07 to 2010 and now he can't see free/busy when creating appointments.
Only stuff I could find on google had stuff to do with exchange, but we don't use an exchange server.
Any help is appreciated, thanks.


My System SpecsSystem Spec
.
05 Dec 2012   #2
Marshalhubs

Windows 7
 
 

Quote   Quote: Originally Posted by Cancerous View Post
Recently migrated a user from MS 07 to 2010 and now he can't see free/busy when creating appointments.
Only stuff I could find on google had stuff to do with exchange, but we don't use an exchange server.
Any help is appreciated, thanks.
Hi,

Try to CTRL+Click the Outlook icon on the system tray, choose "Test E-mail Autoconfiguration", uncheck the two that have "guesssmart" in the name and run the test.
My System SpecsSystem Spec
11 Dec 2012   #3
Cancerous

Windows 7 Professional 32bit
 
 

Quote   Quote: Originally Posted by Marshalhubs View Post
Quote   Quote: Originally Posted by Cancerous View Post
Recently migrated a user from MS 07 to 2010 and now he can't see free/busy when creating appointments.
Only stuff I could find on google had stuff to do with exchange, but we don't use an exchange server.
Any help is appreciated, thanks.
Hi,

Try to CTRL+Click the Outlook icon on the system tray, choose "Test E-mail Autoconfiguration", uncheck the two that have "guesssmart" in the name and run the test.
All that shows is autodiscover.xml failed.
My System SpecsSystem Spec
.

12 Dec 2012   #4
Marshalhubs

Windows 7
 
 

As per my experience with Outlook and Exchange server; The Error Autodiscover.xml failed display When your outlook account configure with exchange. Is it in your situation?
My System SpecsSystem Spec
12 Dec 2012   #5
Cancerous

Windows 7 Professional 32bit
 
 

We don't use exchange where I work, we use Google Apps.
Figured out the issue though, we recently put some users on Kaspersky 8 from 6, which cause compatibility issues with the outlook plugin. Reverted them back to Kaspersky 6 and it's working fine.
My System SpecsSystem Spec
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 Outlook 2010 not showing free/busy




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