There was a problem sending the command to the program

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  1. Posts : 43
    Windows 7 Enterprise (64-bit)
       #1

    There was a problem sending the command to the program


    Can someone please help me with this stupid issue? Every time I try to open a Microsoft Word file or Excel file, a popup comes up displaying the "There was a problem sending the command to the program." message. I've done my research online but people's solutions didn't work for me.

    Here is a list of things I've tried so far:

    1. Deleted the "Data" registry key from the correct registry path.
    2. Ran the "winword.exe /r" command from command prompt
    3. Repaired Microsoft Office using the installation CD.
    4. Ran the Microsoft Diagnostics (which didn't find any issues).
    5. Reassociated the extensions in Control Panel > Default Programs.
    6. Ensured that the "Run as administrator" checkbox isn't ticked in winword.exe's properties.

    None of these work. Please advise.

    Thanks,
      My Computer


  2. Posts : 427
    Windows 7 Home Premium 64 Bit
       #2

    Hey,

    What version of office is this ?.
      My Computer


  3. Posts : 43
    Windows 7 Enterprise (64-bit)
    Thread Starter
       #3

    Hey Braddersz,

    I am using Office 2007. I was, however, able to get the problem fixed by reinstalling Office for a second time in a row... Not sure exactly how that worked but glad to get it working. Thanks for the help!
      My Computer


  4. Posts : 427
    Windows 7 Home Premium 64 Bit
       #4

    Its a strange issue that Microsoft are yet to fix. I've had this error numerous of times,
    With many different issues causing it,

    Sometimes, changing the default printer can resolve it. How? And why. I have no idea.

    Office gets its security settings from ie, so in some cases a ie reset can resolve it too ,

    In the past, I've manually cleared the office temp folder. And that's resolved it

    Having open office installed can cause this too, along with power poi t viewer.

    How strange.
      My Computer


  5. Posts : 43
    Windows 7 Enterprise (64-bit)
    Thread Starter
       #5

    braddersz said:
    Its a strange issue that Microsoft are yet to fix. I've had this error numerous of times,
    With many different issues causing it,

    Sometimes, changing the default printer can resolve it. How? And why. I have no idea.

    Office gets its security settings from ie, so in some cases a ie reset can resolve it too ,

    In the past, I've manually cleared the office temp folder. And that's resolved it

    Having open office installed can cause this too, along with power poi t viewer.

    How strange.
    Yeah, and it's VERY annoying man. I've also had this same issue yesterday, but I was able to get it resolved yesterday by going to the control panel and re-assigning the default program for doc files.

    Seems like everyone's solutions never work for me. I'm hoping it doesn't start back up tomorrow once I reboot the system again.
      My Computer


  6. Posts : 43
    Windows 7 Enterprise (64-bit)
    Thread Starter
       #6

    I'm back here again. I've rebooted my system and the problem has come back. This is the second time the problem has come back after rebooting. I am now convinced that it might be fixed while reinstalling Office, but it comes back again the minute I reboot.
      My Computer


  7. Posts : 2
    W7 32bit
       #7

    altjx said:
    C Every time I try to open a Microsoft Word file or Excel file, a popup comes up displaying the "There was a problem sending the command to the program." message. I've done my research online but people's solutions didn't work for me.
    A fix for "There was a problem sending the command to the program." in Word 2013 is at
    Fix for There was a problem sending the command to the program
    I am confident that a similar fix will work for other Office apps and for earlier versions of Office apps
      My Computer


  8. Posts : 2
    Windows 7 64-bit
       #8

    New solution


    "There was a problem sending the command to the program" has appeared on my Windows 7 machine in the first week of September, 2013. I tried to repair MS Office 2003 from within the Program and Features, but repair and re-installation have failed due to "unspecified error". Windows application logs showed that the repair has failed due to "protected keys" in the Registry. Windows Installer was blocked from writing to MS Office keys. My antivirus and firewall were turned off. On the Uninstall or Change programs list I noticed September 6, 2013 entry "Microsoft Office 2003 Interoperative Assembly" from Microsoft. I didn't install this, so I uninstalled that item. Afterwards, both Excel and Word no longer showed an error, and files are opening normally.

    KrysK
      My Computer


  9. Posts : 4
    windows 7 Professional 64 bit
       #9

    My There was a problem sending the command to the program solved by:

    1) Word/OneNote -- right click on an unopened Word document (.docx), select Open With and changed the default program to Microsoft Word. The setting was Microsoft Word Viewer.


    2) Excel – Options à Advanced à General. Scroll to near the bottom and make sure Ignore other applications that use Dynamic Data Exchange (DDE) is unchecked.
      My Computer


  10. Posts : 2
    Windows 7 64-bit
       #10

    Thank you. I did see both solutions earlier and tried, didn't work. The /unregserver and /regserver gave no results either. It is very likely that my problem was different, but showed the same symptoms, and the same warning tag.
      My Computer


 
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