Excel 2013 crashes after opening and using any xls/xlsx file

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  1. Posts : 8
    Windows 7 Ultimate x64
    Thread Starter

    Hi Saurabh,

    Finally I could find the cause of excel crashing. I had Stick Password installed and sitting in System Tray and that had caused Excel to crash. When I removed Sticky Password from System Tray, then Excel works fine. The developer is aware of this issue and I hope they will issue a fix soon.

    Thanks very much for all your kind help and guidance in trying to solve this issue :)

      My Computer

  2. Posts : 544
    Windows 7 64bit

    Hi Rafales,

    The failure of 'Office repair tool' was a strong indication that the issue resided 'outside Excel'.
    Glad that you were able to isolate the root cause with a 'Clean Boot'; thank you for the confirmation.

    Do reply if you have any further questions; would be glad to assist.

      My Computer

  3. Posts : 1
    Windows 7 Pro - 64 bit

    Preview Pane

    Since this is still the top Google result when I ran into the same problem, I'll post my result: Repairing office, disabling add-ins, removing Abbyy FineReader and disabling hardware acceleration did not work.

    Disabling the preview pane in Windows Explorer (Windows 7 Pro) did the trick. This behavior confirmed on another computer in the same network.
      My Computer

  4. Posts : 5,915
    Windows 10 Pro X64

    Conradical, Welcome to the forums! And thanks you for sharing.
      My Computer

  5. Posts : 562
    Windows 7 Professional x64 SP1

    I also suggest that you update your office 2013 suite. Microsoft releases bug fixes and performance improvements with Office 2013 every month. Currently, I have this version below:

    Excel 2013 crashes after opening and using any xls/xlsx file-capture.png
      My Computer

  6. Posts : 1
    Windows 8.1

    After a few hours trawling, this cured the issue here

    I realise this is a late post, but this thread is still high on Google's hits when searching for the Error Code so here you go.

    After a few hours trawling, this cured the issue for me.

    windows 7 - Excel 2007: Intermittent 0xc0000005 crashes - Super User

    Hope this helps someone.
    Steve B
      My Computer

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