Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Excel 2013 crashes after opening and using any xls/xlsx file

07 Mar 2013   #11

Windows 7 Ultimate x64

Hi Saurabh,

Finally I could find the cause of excel crashing. I had Stick Password installed and sitting in System Tray and that had caused Excel to crash. When I removed Sticky Password from System Tray, then Excel works fine. The developer is aware of this issue and I hope they will issue a fix soon.

Thanks very much for all your kind help and guidance in trying to solve this issue :)


My System SpecsSystem Spec
07 Mar 2013   #12
Saurabh A

Windows 7 64bit

Hi Rafales,

The failure of 'Office repair tool' was a strong indication that the issue resided 'outside Excel'.
Glad that you were able to isolate the root cause with a 'Clean Boot'; thank you for the confirmation.

Do reply if you have any further questions; would be glad to assist.

My System SpecsSystem Spec
18 Jun 2013   #13

Windows 7 Pro - 64 bit
Preview Pane

Since this is still the top Google result when I ran into the same problem, I'll post my result: Repairing office, disabling add-ins, removing Abbyy FineReader and disabling hardware acceleration did not work.

Disabling the preview pane in Windows Explorer (Windows 7 Pro) did the trick. This behavior confirmed on another computer in the same network.
My System SpecsSystem Spec

18 Jun 2013   #14

Windows 10 Pro X64

Conradical, Welcome to the forums! And thanks you for sharing.
My System SpecsSystem Spec
19 Jun 2013   #15

Windows 7 Professional x64 SP1

I also suggest that you update your office 2013 suite. Microsoft releases bug fixes and performance improvements with Office 2013 every month. Currently, I have this version below:

Excel 2013 crashes after opening and using any xls/xlsx file-capture.png

My System SpecsSystem Spec
16 Oct 2014   #16
Steve B

Windows 8.1
After a few hours trawling, this cured the issue here

I realise this is a late post, but this thread is still high on Google's hits when searching for the Error Code so here you go.

After a few hours trawling, this cured the issue for me.

windows 7 - Excel 2007: Intermittent 0xc0000005 crashes - Super User

Hope this helps someone.
Steve B
My System SpecsSystem Spec

 Excel 2013 crashes after opening and using any xls/xlsx file

Thread Tools

Similar help and support threads
Thread Forum
How to autosave a shared network 2013 excel file
Hello, We created an Excel shared file where multiple users can access it on the server, make any edits, then they manually save their changes so that others (after they also manually save the same file) can see those changes. Since one of the computers is hooked up to an office large screen, we...
Network & Sharing
How to remove the read-only attribute from an Excel .xlsx file?
Hello guys, Yes I know it is a silly question, but what is the syntax for removing the read-only attribute of an Excel file, say abcd.xlsx file? The address of the example is, c:\documents\spreadsheets\abcd.xlsx. :o Any help will be much appreciated. Regards, Flores
General Discussion
Excel connot open file (filename) xlsx
I have several excel files stored on my system. I used these files from the same computer daily. Yesterday, when i tried to open several files in Excel 2007 then i found following error on my co,puter screen: "Excel connot open file (filename) xlsx because the file format or file extension is not...
Microsoft Office
Excel 2013 Opening Size of Sheet
First, I always close sheets in the position and size that I want them to open in. However, with my new Office 2013, when I open a sheet, or even first open Excel and it comes up with a new sheet, it's opens in a small window and the window is positioned in the left lower quadrant of my screen,...
Microsoft Office
Excel 2010 crashes (BSOD) when opening a file
Hi Folks, I just changed out my President's XP-Pro to Win7 Pro 64 bit. We store all of our Word & Excel docs on a 6.5 Netware server. Yes it's old and out of date - but it cost money to change it. so..... I had no problems ever with XP but with Win7 when you open a Excel file it ...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 20:21.
Twitter Facebook Google+