Is default email account type deteremined by type of device?


  1. Posts : 1
    Windows 7 Home Premium
       #1

    Is default email account type deteremined by type of device?


    I set up an Outlook account on a new-to-me laptop. I had been unable to download email for several months, since I didn't have a computer. I had been saving the emails I wanted to keep and had planned on downloading them into my new computer. After setting up the account, it appeared the system automatically downloaded all of my email from the server. I know this is default behavior which I turn off. So I went through that process, double-checked to see that all the email was downloaded, and went out to my server.

    I discovered that what I thought were copies of the emails were left on the servier. I didn't want that to happen. I dug around to find the location that I have used many times to do this, and couldn't remember or find the location to make this change. So I came to Seven Forums. I saw the step-by-step instructions...go to the account, select it, click change, click advanced and uncheck the box that says "Leave a copy of email on server". When I went to the advanced dialog box for changing accounts, I discovered there wasn't any such box. I dug around some more, decided to subscribe here and ask why mine was different.

    In the mean time, since all the email was downloaded to my computer, I went back out to my server, deleted all the email, and purged the trash. Then I went back to my Oullook and discovered all the email that I had "downloaded" was gone. After digging some more and callling my ISP service desk, I discovered that I had set up an IMAP account, rather than a POP account. There was no place to change this in this account, so I deleted the account and went through the process again. When I got to the account type, the only types showing were IMAP and exchange. There may have been another option, but the important thing is that POP was not one of the options.

    Down at the bottom of the screen was a checkbox to allow custom set up. I checked that and discovered there the POP3 choice. I clicked that and the account behaved as I want...deleting copies of emails from the server as they are actually downloaded, I have set up several Outlook accounts on various computers before. This is the first time I have ever had this happen...I have never seen the IMAP as a default before...but this is also the first time I have installed it on a laptop.

    Was it this way BECAUSE I was adding the account on a laptop? There was another account on the computer which I deleted, and it was a POP account, so it wasn't some sort of previous setting that just followed over. All I know for sure is that having this as default cost me a bunch of time and effort and some extremely important emails. Any feedback, besides, "Pay closer attention to what your various screens say when you are setting up an account, dummy!"?
      My Computer


  2. Posts : 6,330
    Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64 +Linux_VMs +Chromium_VM
       #2

    Hello Hagridore and Welcome to Seven Forums!

    No, I don't believe the problem is because it is a Laptop.
    Email can be very confusing to setup with the different protocols such as POP3, IMAP, and MAPI.

    Referring to "Outlook" can be confusing, as it can mean different things.
    Outlook may mean the MS Office Outlook client email program, or an Outlook.com email address.
    MS has created confusion here imho.
    When you say "Outlook accounts" do you mean email accounts in the Outlook client program, or Outlook.com email address's, or both ?
    What email client program are you using, such as MS Office Outlook, MS Windows Live Mail, Mozilla Thunderbird, ... ?
    Also fwiw, for WEB (online) access, Hotmail accounts are being converted to the outlook "WEB format" now...just to make it more fun

    From what I know, setting up an Outlook.com (or Hotmail) email address with IMAP does not work without a 3rd party paid solution.
    MS uses their own proprietary MAPI protocol (or POP3) for hotmail/outlook email address's accessed in a client program.
    If it is possible to use an Outlook(Hotmail) email account with IMAP in a client email program, I would like to know how!

    When I delete a POP account (Windows Live Mail) I get a warning about messages that might be lost...
    Did you get a warning message when you deleted the POP account?

    edit:
    I just looked at this again, and see it's in the Office forum.
    So, can I assume you are using MS Office Outlook on all the PC's?
    If so, what version(s)?
    Also, who is the email provider such as Gmail, Yahoo, AOL, MS, ...?
    Last edited by DavidE; 29 Mar 2013 at 03:32.
      My Computer


  3. Posts : 82
    Windows 8.1 Pro x86 (Temporary)
       #3

    Hi! The first thing we have to know is what version of office your using. anything 2010 or below you have to set up yourself (It doesnt recognize outlook.com) if you are using outlook 2013 or windows live mail (2011 or above), it would detect it automaticly. If you are using a lower version of outlook, outlook express (XP), or windows mail (vista) and want to use a hotmail/outlook.com email address set the server type to IMAP and for the incoming server, input this: imap-mail.outlook.com. For the outgoing, input this: smtp-mail.outlook.com. Hope this helps!
      My Computer


 

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