Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Outlook 2013 IMAP Issues

11 May 2013   #1

Windows 7 Ultimate 32bit
Outlook 2013 IMAP Issues


Im using a private domain email with outlook (IMAP) i was using office 2010 until today and no issues at all. All my IMAP folders works great with filters.

Today i upgraded to Office 2013 and im have issues with IMAP folders. I know its widely known issue but so far i didnt find any solution. My IMAP folders are not showing. I unsubscribe and subscribe again at that time im getting this error :

Sync Issue folder shows this result :

20:21:08 Synchronizer Version 15.0.rup

20:21:08 Synchronizing Mailbox ''

20:21:08 Synchronizing Hierarchy

20:21:10 Error in folder 'Inbox'

20:21:10 [800CCCD2-0-0-733]

20:21:10 Terminated in error

20:21:10 [800CCCD2-0-0-733]

I tried removing my account completely and added again. still not showing. would really appreciate if anyone can guide me to a solution

Refer these screenshots for more settings : imap issues - Imgur


My System SpecsSystem Spec
14 May 2013   #2

Windows 7

My System SpecsSystem Spec
15 May 2013   #3

Windows 7 Ultimate 32bit

Update :
Issue has been fixed, and i would like to share how i fixed this issue so that anyone else facing similar issue can overcome
1) Login to your webmail
2) Move all your mails from subfolders to your main inbox
3) Delete the subfolder from WebMail
4) Create new subfolders from Webmail
5) Now create a new IMAP account with Outlook 2013
Weirdest part is I really dont understand how come outlook 2013 accepts newly created imap folders, but fails to subscribe to old subfolders

My System SpecsSystem Spec


 Outlook 2013 IMAP Issues

Thread Tools

Similar help and support threads
Thread Forum
OUTLOOK 2013 -- cannot configure IMAP / POP3 wen away from home ISP
Hi there Has anybody managed to get round the problem of bypassing the TEST SEND / RECEIVE e when setting up new EMAIL accounts on OUTLOOK 2013. If you are AWAY from your home ISP you can't always SEND --a lot of ISP's block SEND mail unless you are actually logged on to their service or use...
Microsoft Office
How to Change Data Path for IMAP Account in Outlook 2013
Dear all, Greetings! I configured my Outlook 2013 as below: I created a profile with 2 accounts: one is Exchange mode account, the other is IMAP mode account. Now I set the Exchange mode account data to E:\email. But the data of IMAP account if in C drive, I want to change it to E:\email too....
Browsers & Mail
Export Contacts from Outlook 2013 to Outlook 2013 on another Pc?
I have a desktop Pc and a laptop Pc with Office 2013. I want to export the contacts fra from the desktop to the laptop and when I export to a csv file on the desktop the e-mail adresses is missing in the file. They are not in the csv file. When I import it on the laptop names, phonenumbers,...
Microsoft Office
Office 2013 --OUTLOOK 2013 requires Internet connection to set up
Hi there Unless you have an ACTIVE Internet connection (or other Network Mail Server connection such as Exchange) you will NOT be able to set up OUTLOOK 2013. Outlook 2013 requires (and there is no option unlike in Outlook 2010 to disable it by unchecking a box) a TEST email to be sent and...
Microsoft Office
How to set Outlook to deliver all IMAP email to Outlook.PST and In Box
Hello everyone, I posted this on the email forum and did not get any replies. I hope that I have better luck getting help here, since this is also an Outlook issue. The problem is that Outlook wants to deliver IMAP email to a separate PST, not the Outlook.PST, and also puts the email in...
Microsoft Office

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:15.
Twitter Facebook Google+