New
#1
Windows 7 gets stuck installing office
Hi, I have an emachines desktop that came preinstalled with Windows 7. I had to perform a full system recovery to get rid of the system doctor 2014 virus. I purchased the set of recovery discs from acer for my specific machine. All went well with as far as putting in the various discs when asked. The system rebooted and I got the screen that comes up where is shows the programs being installed and the progress bar. Every single time no matter what I do it gets stuck on installing office at the same point. Which says 16 of 24.It will not go past this. If you hold power button down and force restart it comes back on at the same point. Please...any suggestions. Thanks