2 Outlook questions


  1. Posts : 477
    Windows 7 & Windows 10
       #1

    2 Outlook questions


    ONE: I installed Office '10 on my wife's new Win7 machine. For whatever reason I could not get Outlook to send/receive absent an error--(paraphrased) can't access data file (even though OL could see all the loaded pst data).

    As a work around, I installed Outlook '07 (without uninstalling Outlook '10)--OL '07 sends/receive just fine.

    However, when I initially copied her active pst file from her old to new machine, I temporarily pasted the file to the desktop. Now that Outlook is running okay I'd like to move the pst file to my preferred directory.

    I know I can, with OL closed, move the file from the desktop to the preferred directory, open OL, wait for OL to ask for the location--but I'm thinking there must be a more correct, less drastic way to do this? Is there or is my drastic way the correct way?


    TWO: Apparently since I initially installed Office (Outlook) 2010 on the new Win7 machine first, ran it and failed at send/receive and then subsequently installed OL 2007 (for reasons indicated above) I now get an annoying message every time I open OL 2007 saying something like 'if you do not add a new profile some features of the previous newer install will not be available".

    There are no newer features that we're using, the 2007 install is just fine. The only options associated with the message are ok (which loads OL) and cancel (which cancels the load not the message going forward).

    I would rather not have to enter all the connection information for the 2 email accounts and another profile. Is there not a way to stop this pre load warning message?
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  2. Posts : 1,476
       #2

    markg2 said:
    ONE: I installed Office '10 on my wife's new Win7 machine. For whatever reason I could not get Outlook to send/receive absent an error--(paraphrased) can't access data file (even though OL could see all the loaded pst data).

    As a work around, I installed Outlook '07 (without uninstalling Outlook '10)--OL '07 sends/receive just fine.

    However, when I initially copied her active pst file from her old to new machine, I temporarily pasted the file to the desktop. Now that Outlook is running okay I'd like to move the pst file to my preferred directory.

    I know I can, with OL closed, move the file from the desktop to the preferred directory, open OL, wait for OL to ask for the location--but I'm thinking there must be a more correct, less drastic way to do this? Is there or is my drastic way the correct way?
    Yep: using Outlook's built in Import and Export function. Until I discovered that, I was doing it manually too.


    markg2 said:
    TWO: Apparently since I initially installed Office (Outlook) 2010 on the new Win7 machine first, ran it and failed at send/receive and then subsequently installed OL 2007 (for reasons indicated above) I now get an annoying message every time I open OL 2007 saying something like 'if you do not add a new profile some features of the previous newer install will not be available".

    There are no newer features that we're using, the 2007 install is just fine. The only options associated with the message are ok (which loads OL) and cancel (which cancels the load not the message going forward).

    I would rather not have to enter all the connection information for the 2 email accounts and another profile. Is there not a way to stop this pre load warning message?
    It sounds to me like there is no other way. Just be glad that you're not like some people and you have over a dozen different e-mail accounts set up in Outlook.

    So, take a screenshot of each part of both accounts, copy/paste as much as you can to Notepad, and then it will be a cakewalk. I mean, then you'll be able to refer to screenshots and you'll have Notepad open for you to copy/paste into the new profile.
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  3. Posts : 477
    Windows 7 & Windows 10
    Thread Starter
       #3

    Sorry for the delay--must not have flagged my post to be watched.

    I took a look at the import options and none are the entire pst file. There are options for internet email, contacts...but not the entire file?

    The screenshot route for creating a new profile was my fallback--thanks
      My Computer


  4. Posts : 1,476
       #4

    markg2 said:
    Sorry for the delay--must not have flagged my post to be watched.

    I took a look at the import options and none are the entire pst file. There are options for internet email, contacts...but not the entire file?

    The screenshot route for creating a new profile was my fallback--thanks
    Omg, Outlook 2010 must be gimped! In Outlook 2003, all I have to do is do this:

    1. File > Import and Export
    2. Export to a file (click Next)
    3. Select "Personal Folder File (.pst)" and click Next
    4. Select "Personal Folders"
    5. Enable "Include subfolders"
    6. Click Next
    7. Choose a location and backup file name. I just leave it as backup.pst because I'm not very creative.
    8. In this same area are a list of 3 options:
      • Replace duplicates with items exported
      • Allow duplicate items to be created
      • Do not export duplicate items

    9. The first one is the default selection and it's always good enough for me
    10. Then I click Finish and it does it


    Importing is kind of similar, except of course I'm importing from a .PST file. In the wizard, it's "Import from another program or file".
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  5. Posts : 477
    Windows 7 & Windows 10
    Thread Starter
       #5

    Ok, it's there but takes a leap of faith to get there.

    On that initial screen I referred to, if you click next while the default is highlighted (simply a file with no description) and ignore the fact that among the other selections are 'parts' of a pst file--the next screen does offer the pst selection.

    Thanks!
      My Computer


  6. Posts : 1,476
       #6

    markg2 said:
    Ok, it's there but takes a leap of faith to get there.

    On that initial screen I referred to, if you click next while the default is highlighted (simply a file with no description) and ignore the fact that among the other selections are 'parts' of a pst file--the next screen does offer the pst selection.

    Thanks!
    Well, that's not bad. In Outlook 2003, .. well..... lol here's what I have to look out for (particularly, the 3rd screenshot):








    Now, the reason Inbox is selected is that's what I had selected before I started the wizard. So now I have to select Personal Folders and then enable "Include subfolders". By selecting Personal Folders, everything gets exported instead of just the Inbox! The only thing I have to worry about after that are the Rules and Alerts, which I used to have but I don't need anymore.

    If I use Windows Easy Transfer, then I can have Windows Easy Transfer save all of my "Program Settings" and fortunately, this includes the entire Microsoft Office suite (which I guess is no surprise lol). This means that I don't have to do anything at all; I don't have to take notes, screenshots, or Google what special files to save, etc. I just Export, use Windows Easy Transfer, and then do Import and use Windows Easy Transfer to transfer back.

    Outlook 2010 sounds to me like it's a little less straight forward. Maybe?
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