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Windows 7: MS Office 2010 not appearing in Start Menu

21 Aug 2013   #1

Windows 7
MS Office 2010 not appearing in Start Menu

The facts...

I recently reconfigured/renamed a computer (bought earlier this summer) in our office to a new user (the users old machine was retired). In any case, I noticed that Excel, Outlook and Word no longer appeared in Start Menu > All Programs >Microsoft Office folder (it did show up for the previous user). Other products such as Access, OneNote and Powerpoint are still listed.

Not really a problem since I went to Program Files (x86), found the MS folder and pinned the .exe's to the Taskbar and Start Menu. Everything works fine.

I would just like to know why they are not listed in Start Menu > All Programs >Microsoft Office folder.

Any info would be greatly appreciated.



My System SpecsSystem Spec
21 Aug 2013   #2

Win-7-Pro64bit 7-H-Prem-64bit

That is pretty odd,
Especially if the start menu properties/ both Privacy boxes were checked,
Customize did you try Use default settings ?
My System SpecsSystem Spec
22 Aug 2013   #3

Windows 7

The problem is not within the Start Menu.

As I stated in my initial post, when I go to the Start Menu > All Programs > Microsoft Office folder, Excel, Outlook and Word are missing. Again, I was able to find the .exe files for all three programs and pin them accordingly, but I want to know why they are missing in the first place.

See attached photo...

Attached Images
MS Office 2010 not appearing in Start Menu-screen-shot.jpg 
My System SpecsSystem Spec


 MS Office 2010 not appearing in Start Menu

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