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Office 2007 Outlook "Send to Bluetooth" Error
I installed a MSI MS-3871 WLAN 802.11b/g/n 1T1R+BT2.1 EDR Combo Slim Module on my Intel DX58SO running Win 7 Pro x64 and MS Office Pro 2007.
Desktop Boards — Wireless LAN (WiFi) and Bluetooth* module
The software/drivers for the module added Bluetooth features to the Office 2007 applications.
Every time I reply to an email for the first time, I get the following pop-up error box:
Custom UI Runtime Error in Send to Bluetooth
I can disable the pop-up error box by unchecking "Show add-in user interface errors" under "In all Microsoft Office Programs:" in Tools/Options/"Other" Tab/"Advanced Options..." button.Error found in Custom UI XML of "Send to Bluetooth":
Line: 1
Column: 143
Error Code 0x8000405
Failed to find Office control by ID
ID: FileSendMenu
Two buttons: OK & OK to All
I'd like to know if there is a solution for this issue other than turning off the notification of the add-in user interface error?
How do I troubleshoot this issue?
I have the latest drivers installed. The drivers for the Bluetooth side of the module are from Motorola and the drivers for the WLAN 802.11bgn side of the module are from Ralink.
Bluetooth Devices:
Bluetooth 2.1+EDR USB Device
Driver Provider: Motorola, Inc., Driver Date: 22-Nov-10, Driver Version: 3.0.0.285
Network adapters:
802.11bgn 1T1R Wireless Adapter
Driver Provider: Ralink, Driver Date: 27-Jul-10, Driver Version: 3.1.4.0
Bluetooth Network Adapter
Driver Provider: Motorola, Inc., Driver Date: 16-Jul-10, Driver Version: 3.0.2.266
Ports (COM & LPT):
Bluetooth Serial Port (COM5)
Driver Provider: Motorola, Inc., Driver Date: 30-Jul-10, Driver Version: 3.0.2.259
Thank you in advance for your assistance.
Regards
Last edited by tjg79; 07 Sep 2013 at 09:06.