Error while trying to install Office 365


  1. Anzeroth
    Posts : 4
    Windows 7 Home Premium x64
       New #1

    Error while trying to install Office 365


    Hello,

    While trying to install office 365, two error messages pop up. The first one is:

    The application was unable to start correctly (0xc0000142). Click ok to close the application.

    The message above refers to the application perfboost.exe.

    The next error message is exactly the same as the previous one, only this time the application that failed to start was FIRSTRUN.EXE.

    I have already uninstalled pervious office suites through the control panel, by using the Microsoft Fixit application and manually, with no avail.

    Can anyone help me out on this?

    Thank you in advance.
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  3. DukeNukemPL
    Posts : 1
    Windows 7 Professional 64bit
       New #2

    Hi,
    I have exactly the same problem. Did you by any chance manage to fix it?

    Thanks
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  4. Ranger4
    Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       New #3

    Welcome to Seven Forums.

    Try this link to see if this helps. http://support.microsoft.com/kb/2827031

    Read through the information & try the Mr Fixit as well.
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