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Windows 7: when open a word file or pwrpnt file another file is opens

04 Nov 2013   #1

windows 7 ultimate
when open a word file or pwrpnt file another file is opens

God bless you, I am not a computer person please help me to fix the problem I have.
Every time I open a word, power point and note pad program another file is opens with that (with a infinity sign in the front with the same extension ) is that a thread or how can I stop this

thank you

Please someone help me

My System SpecsSystem Spec
05 Nov 2013   #2

W7 Pro SP1 64bit

Welcome to the Seven Forums.

I saw your post right after you made it but I did not post a reply because:
1) Real life got in the way
2) I'm not sure that I understand your issue.

I'm not picking at your English, but this is important:

Your post mentioned, "another file is opens with that".

I'm guessing that you meant:
...another file is opened with that
...another file opens with that

Either way, the word open is really important to the description of your problem.

Let's just talk about Word for now.

When you open a Word, one or more temporary files may be created. This is normal and desired; but those temp file(s) should not automatically open in Word.

Please try this:
Close all copies of Word.
Open Windows (file) Explorer.
Double click on an existing Word document.

How many windows do you have open for the Word program?
(Hopefully, just one.)

How many files do you have open in the Word program?
(Hopefully, just one.)

Are you seeing this file that bothers when you look at Word or when you look at Windows (file) Explorer?

Please show us what you see and where you see it.
Here is a link with instructions about posting screenshots to this forum:
Screenshots and Files - Upload and Post in Seven Forums

Your post mentioned, "(with a infinity sign in the front with the same extension )"
The temporary file(s) that Word might create should start with a Tilde character and then the dollar sign (~$), not the symbol for infinity. And Notepad should not create these temporary files... so I might not understand your problem at all.

Below is a video that I made for another thread. The point of the video was to show that these temporary files can be left behind if Word exits abnormally. The video does not happen to show file extensions... but hopefully it will still help us communicate:

(You might want to watch it in the full screen mode and at 720p resolution.)
My System SpecsSystem Spec

 when open a word file or pwrpnt file another file is opens

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