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#1
I can't open Microsoft Word 2007 program and document
I have an Acer Aspire 4740G laptop, running MS Windows 7 Home Premium 64-bit, with Intel Core i5 CPU M 430 @ 2.27 GHz, and 2 GB RAM. I have AVG Antivirus Free Edition 2014 installed.
I have many problems and get error messages when I try to open a MS Word document or try to get MS Word program to open.
Problem #1 and Error message #1:
I cannot get past the first orange screen that says "Microsoft Word 2007". It hangs indefinitely. Error message: "There was a problem sending the command to the program."
Problem #2:
I tried to open a MS Word document with LibreOffice. It opened the first MS Word document but hanged indefinitely when I tried to open another MS Word document.
Problem #3:
I tried opening a MS Word document using MS Publisher; it had problems and hanged indefinitely.
Problem #4 and Error message #2:
I tried to create a document in MS Publisher using MS Word features (import) but it gave an error message: "Microsoft Office Publisher is connecting to printer Microsoft XPS Document Writer to get print capabilities and settings information." This hanged indefinitely.
Problem #5:
After I had imported MS Word features into MS Publisher, when I tried to use MS Publisher itself, the pull-down menus were all empty. Why were they empty? What happened there? It never happened before.
Problem #6:
I searched Windword.exe using Start > and I typed this in the Search box:
"C:\Program Files\Microsoft Office\Office12\winword.exe"/unregserver
But I didn't find this on my laptop. So I downloaded Winword.exe and searched again. But still this search term "unregserver" did not appear.
Problem #7:
I went to the Control Panel and clicked on "Programs and Features" then scrolled down the list until I found Word and clicked on it. Then it gave me an option to Remove/Modify/Repair. I clicked Repair but it did not 'repair' the program and I still can't open my MS Word.
I don't want to have to re-install MS Word because I have misplaced it and can't find it anyway.
I will sincerely appreciate any help.