Can't install Office 2013, stuck on 94% progress!


  1. Mr Davo
    Posts : 173
    Windows 7 (XP, by Virtualization)
       New #1

    Can't install Office 2013, stuck on 94% progress!


    Hi Everyone,

    I am experiencing some issues with the installation (or failed installation!) of Office 2013 Home & Business.

    When I initially installed the software I wasn't aware that I should leave the computer running whilst Office 'installed in the background'. I rebooted the computer too early and the installation became corrupted.

    At this point I attempted to fix the installation, however there was no improvement, so I made the decision to uninstall Office all together. Once uninstalled, I then reinstalled (from the installation CD / DVD).

    Last night I left my computer sitting at 94% installed, as shown below, and when I returned to my computer after 12 hours the installation had not increased by a single percent!



    I am now at the point of uninstalling again, however I do not want to reinstall and find the same issue again.

    Perhaps there is an "Office cleanup" program that I can run, or certain temp files that need to be deleted, or Registry keys that need tweaking...at any rate any suggestions on how to successfully install the software will be greatly appreciated.

    Kind Regards,

    Davo
      My Computer
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  3. Ranger4
    Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       New #2

    Try uninstalling Office again & then disable your anti virus program, before again installing it.
    When Office 2013 is installed from a DVD, it does some of the installation via the internet from Microsoft, so it is also important to have you internet connection working at the same time.
    Hope this gets you up & running.
      My Computer
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  4. Mr Davo
    Posts : 173
    Windows 7 (XP, by Virtualization)
    Thread Starter
       New #3

    Thank you.
      My Computer
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  6. Slartybart
    Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       New #4

    Perhaps this might help:

    Microsoft Office 2013 or Office 365 hangs during setup (note - online install, but might point to something)

    or

    How to uninstall Office 2013 or Office 365

    edit: or this:
    Install Office
      My Computer
    Quote Quote

 

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