How do I get rid of "save as" problems in MS Office 2010 Professional


  1. Posts : 1
    Windows 7 Professional 64 bit
       #1

    How do I get rid of "save as" problems in MS Office 2010 Professional


    Over the past year I have experienced erratic problems when using "save as" in Word, Excel and Powerpoint. What happens is that the Office application gets "locked" when trying to "save as". I need to restart the program and after X number of "retries" I can eventually save the file with a new file name. I see no systematics in the origin of files (the producer/sender) or the underlying Office program version although I seem to handle the majority of my own files. In some cases even the internal Explorer gets locked and I need to restart my computer. I have used the Windows repair function in the Control panel - but it does not help. I can live with the problem - but it is terribly annoying!
    Would appreciate help from the forum on how to fix it.
      My Computer


  2. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #2

    Hi BlessedRelief welcome to Windows Seven Forums.

    Have you run virus & malware removal programs to eliminate the possibility of an attack.

    You could also have a look at this MS website for resetting the normal.dot in Word. If that works for you may be able try a similar remedy for Excel & Power Point.

    How can I restore normal.dotM to a virgin state? - Microsoft Community
      My Computer


 

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