How to remove subscribed folders in Outlook 2010

jparnold · 08 Jan 2015

Recently I needed to reformat and re-install all applications.
I was unable to get Outlook 2010 to work with my ISP and so phoned their help desk who asked me to run a program so that they could control my PC so that they could check and adjust settings within Outlook (they ended up changing the connection type from POP3 to IMAP and entered port numbers etc etc).

Ever since then every time I check for mail (click on send/receive) a window opens (as it used to) showing the status of the send and receive but now it downloads email for SUBSCRIBED FOLDERS which it didn't do before).

Firstly do I need 'subscribed folders'?
Secondly how can I get rid of them?
Should I uninstall Outlook 2010 and reinstall (checking the settings firstly so that I can set it up correctly)?
Thanks
John

Ranger4 · 08 Jan 2015

Hi jparnold, welcome to Windows Seven Forums.

The following is from Outlook 2013 on How to Remove Folders, which might help you.

Choose which IMAP account folders appear in Outlook
When using an IMAP email account, you can choose which folders appear in Microsoft Outlook 2013. Start by downloading a list of all folders, and then select the folders that you want to subscribe to or view on your computer.
1.In Mail, in the Folder Pane, right-click the top folder for your IMAP account.
2.Click IMAP Folders.
3.Click Query.
4.Click a folder, and then click Subscribe or Unsubscribe.
Note To select multiple folders, press and hold Ctrl as you click folder names.

As far as your question on "do I need subscribed folders". You will be able to see which folders you may want when you follow the above method.

jparnold · 09 Jan 2015

Thanks for the quick reply.

I have followed those instructions but I still have no idea which folders I need as 'subscribed folders'.
Exactly what are subscribed folders as I do not believe I used to have them before I had to re-install.
Some folders cannot be unsubscribed but I wonder about the IN box/folder. If I unsubscribe it will send/receive still read any unread emails messages from the ISP's mail server?

Lastly where is the setting which allows you to select "delete from mail server when read"?
Thanks again

Ranger4 · 09 Jan 2015

Neither of my email accounts are IMAP so I can't really advise you on which folders to keep. You would certainly need your In Box, Sent Items, Deleted Items, Out box & Junk Emails just to name a few. What others you might need are up to you.

You should be able set "delete mail from server" in Account Settings. Open Outlook select File, click on Account Settings & click the email account in question from the email account list & follow through until you find the "remove or delete mail from server" setting. Be sure not to change any other settings in the process.

Hope this helps.