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Windows 7: Microsoft Word - table of contents strange behaviour

16 Feb 2015   #1

Windows 7 Home Premium 64bit
Microsoft Word - table of contents strange behaviour

Platform: Windows 7 Home Premium 64 bit
Microsoft Word 2010 (Office Home & Student)

Perhaps someone can explain this Word 2010 behaviour that I have noticed for quite some time. I create a Word document with a table of contents then close the document. Several days later when I open the document, one or both of these two strange behaviours are noticed:

(1) When I try to scroll the document using the mouse wheel, nothing happens for anywhere from 2-8 seconds. After that period the document will scroll normally. Note that if I close and then re-open the document, this strange behaviour recurs.

(2) Ctrl-click on a table of contents entry should **immediately** jump to that entry in the document. However when I open the Word document for the first time there can be a delay of 2-8 seconds before Word will jump to that entry. After that period, additional Ctrl-clicks on table of contents entries will work properly by immediately jumping to the appropriate entry. Note that if I close and then re-open the document, this strange behaviour recurs.

My System SpecsSystem Spec
16 Feb 2015   #2

Windows 7 Home Premium 64 bit sp1

You could try repairing Office, to do that open Control Panel, select Programs & Features, then scroll down to Microsoft Office 2010, right click on it & select Repair, this will give you a couple of repair options.

Some people leave their computer on 24 hours a day, so if you do, try doing a reboot or shut down & a restart. This seems to clear some problems that can cause your problems.
My System SpecsSystem Spec
16 Feb 2015   #3

Windows 7 Home Premium 64bit

I followed your instructions but there is no "repair" option. When I right click on Microsoft Office 2010 the only option is "uninstall". Thoughts?????
My System SpecsSystem Spec

16 Feb 2015   #4

Windows 7 Home Premium 64 bit sp1

I did miss one point & that is when you right click on Office 2010 there should be 2 options, one being Uninstall & the other is Change, select Change & that should show you the repair options. Sorry for missing that.

If that option does not exist on your computer you could try reinstalling Office.
My System SpecsSystem Spec
26 Mar 2015   #5

Windows 7 64bit

Hi goshenbleeping
I noticed the "slow startup" with large documents. It can be a bit frustrating but seems logical. It is often possible to see the page count increasing in the statusbar at the bottom. For some reason it is processing the document - perhaps updating the TOC. The only really annoying thing is when I scroll down to a page and it jumps back to page 1 when it is done.
My System SpecsSystem Spec

 Microsoft Word - table of contents strange behaviour

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