Win 7 Word 2007 WONT PRINT

theaudioanalyst said:

I get the following message "Windows can not print due to a problem with the current printer setup. I tried new drivers, a different Xerox printer - got same error. Notepad prints, test sample page prints. Any program associated with Word does not print such as Quickbooks

Welcome to Windows 7 forums,
could you describe the printer you installed please.
I think possibly the install did not completeley take.
Since you have the ability to print ascii/ansii thru a text editor the possibility exists some driver is missing.

Thanks,
Adrian

theaudioanalyst said:

I have a Xerox Phaser 6180 printer. I also have contacted Xerox and I have deleted and reinstalled the print driver three times now.

Hello Audio and welcome back, I am not familiar with xerox printers so I'm going to suggest the following:

• Since you have a good driver I recommend that you disconnect the printer, then delete the driver/uninstall printer.
• Reboot the system
• Find the printer driver you down loaded and use the right mouse click and you will see a drop down menu.
• At the top of the menu you will see the option Run/Install as "ADMINISTRATOR"
• Double click on it. Let the driver install.
• Connect the printer and see if windows begins the installation.

Try this and get back to us.

Adrian

theaudioanalyst said:

I get a 7e error and the windows print driver installer cannot open

Audio, does anything show up in the Devices, Printer screen?

theaudioanalyst said:

Windows cant open add printer. THe operation can not be copleted. Error code 0000007e

Audio is your printer connected via USB port?
If so I want you to look at your device manager and look at the last part of the screen and expand USB connections. Im looking for any yellow exclamations in the USB area.