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Windows 7: Outlook doesnt delete email, only draws a line thru it?

05 Dec 2009   #31

Windows 7 64 & Ubuntu 64

Quote   Quote: Originally Posted by clunkfish View Post
Quote   Quote: Originally Posted by JohnnyScience View Post
hmm. what if we did a screen share through skype or something and you walked me through it?
Well that's pretty much what TeamViewer does. I have used it quite a bit and it is safe and stable. You can set a password, tell me it to let me in, close the session any time you want to, and change the password so I can't get unauthorised access once we're done. I haven't used Skype and I'm not set up to do it.

It's up to you and I realise you might not want to trust me - all I can say is I have got loads of useful advice from this forum and am happy to do what I can to help someone else :). You will retain full control and any time you think I might be doing something you don't like or trust, you can immediately break the connection. Over to you.
Ok I have teamview, when can we go through some options?

My System SpecsSystem Spec
06 Dec 2009   #32

Windows 7 Enterprise x64

I'm on UK time. If you let me know, maybe by private message, some times that would work for you I can let you know how I'm fixed. Once we've set a time, I'll need your TeamViewer ID and password - you could set a temporary password just for this session then change it to a favourite password afterwards. As far as I know TeamViewer isn't easily hackable, and I use it to control my work PC, my wife's PC and so on, but please do be aware of the risk.
My System SpecsSystem Spec
11 Dec 2009   #33

Windows 7 Enterprise x64

I think we've got JohnnyScience's Outlook problem fixed. Using TeamViewer, I was able to go into his Outlook settings (thanks and respect to Johnny for trusting me to do that) and found that it was set to search all subscribed folders during Send/Receive. I altered this so that it only swept through the Inbox and Outbox (which are the only places it needs to look), and now the send/receive cycle is down from about 20 seconds to less than 1 :)

Johnny's going to monitor it for a while, just in case, but hopefully this one can be marked "solved."
My System SpecsSystem Spec

11 Dec 2009   #34

Windows 7 64 & Ubuntu 64

Yeah it was acting funny a little bit ago, but I just think it was sending an email.

But either way, once again I do appreciate the help because you did speed up the email to what I was looking for.

Everything is working great now.
My System SpecsSystem Spec
21 Aug 2010   #35

windows 7

Quote   Quote: Originally Posted by JohnnyScience View Post
Quote   Quote: Originally Posted by mpcrsc562 View Post
you know, i never paid attention to the messages remaining. i just thought the messages were removed after a certain amount of time. huh, guess i was wrong. the info is here: Purge IMAP items marked for deletion - Outlook - Microsoft Office, with a simplified excerpt below.

in outlook:
>click 'edit'
>hover mouse over 'purge' from the drop down menu
>select 'purge options'
>check the box 'purge items when switching folders while online'

now, whenever you mark a message for deletion in outlook, it will be removed from outlook when: 1) you are online, and 2) you switch from your inbox to another folder
I had to redo win7 & this is an issue again.

I tried the above steps, but the emails still just have a line drawn thru them & not deleted like I want?

I am having the same issue using AOL . My wife uses aol and they are having serious server issues since they were sold off. She wants to use Outlook 2007 and I cant get it to delete the mail from the aol mail it just draws lines thru it. I can purge the mail but how do I delete email from the aol server with outlook 2007

My System SpecsSystem Spec
24 Apr 2012   #36

Windows 7, 64 bit.

I'm having the same problem Johnny was having, could you go into more detail on how you fix it please? Thanks.
My System SpecsSystem Spec

 Outlook doesnt delete email, only draws a line thru it?

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