New
#1
Outlook webmail search function stopped working
I can't figure the best place to post this, and it's a tough question anyway, but I'll "throw a Hail Mary" here, as they say, and hope.
My office switched me from a VMWare-based Office/Outlook 2010 email setup, to a local PC-based Office/Outlook 2013 about four months ago. This was done pretty painlessly, and part of the cutover was a seamless cutover of our Outlook webmail.
As I said, all went great, except for one thing, and that is the Outlook webmail's search feature cannot find anything that has happened in the four months since the cutover. Eight-year-old email? Found in a second. One sent or received yesterday? Unfindable.
I can't find the answer to this myself, no matter how carefully I research it.
Our outsourced IT people have been asked, and they can't chase it down either, and since they're on the $$clock$$, the powers that be at my office don't exactly embrace them pursuing it too hard either.
Given that I can identify the date of the problem (date of cutover), and likely cause (switch from VMware-based Outlook to newer version on my local PC), I don't think it should be that hard to fix.
Ideas?
Quote