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#1
Skype for Business No longer launches; "Stopped Working"
Running Windows 7 Professional and Office 365 Professional which included Skype for Business. When I installed Office 365 Pro the other day everything was working just fine. This morning I updated iTunes and rebooted. Skype for Business no long loads now. I get the "Microsoft Lync has stopped working" with the usual two options to check online for solutions or close the program.
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Problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: lync.exe
Application Version: 15.0.4727.1001
Application Timestamp: 555afc75
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18409
Fault Module Timestamp: 53159a86
Exception Code: e06d7363
Exception Offset: 0000c42d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
LCID: 1033
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What I've tried:-I already tried rebooting again, didn't workI'm at a lost here. One thing I did notice though when I try to launch it, before it gives me the error, my desktop icons "flash" as if its attempting to do something with explorer.exe.
-I ran sfc.exe /scannow and that found no errors.
-Ran CCLeaner Registry cleaner to see if it found anything broken related
-Ran the quick repair for Office 365, nothing...
-Ran the full repair for Office 365, nothing...
Any help would be appreciated!
Last edited by macpro88; 01 Jul 2015 at 12:11.