0xc0000005 randomly for Office 365 apps

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  1. Posts : 4
    Windows 7 Pro x64
    Thread Starter
       #11

    I am indeed using Avast..

    didn't change a thing, both avast and office 365 have been on my pc for ages and I never had a problem, some faulty update though.. anyway I tried deactivating all the active protections but no luck, I should try to uninstall avast perhaps
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #12

    Worth a try. I don't know if it's the problem but it cost nothing to do.
    Uninstall Avast and install MSE for a test.

    Use the Avast removal tool found online.
      My Computer


  3. Posts : 5
    Windows 7 Home Premium x64
       #13

    Yeah no worries, I've had AVAST on my computer for ages and office 365 since the start of this year
    Thanks for that, let us know how it goes Fra881

    I just tried opening an Excel document an a second error came up with the old error message which I thought may be relevant
    It is called the directory from where the file is located so like "C:\Users...etc"
    Then the message says "There was a problem sending the command to the program."
      My Computer


  4. Posts : 5
    Windows 7 Home Premium x64
       #14

    Fra881 said:
    I am indeed using Avast..

    didn't change a thing, both avast and office 365 have been on my pc for ages and I never had a problem, some faulty update though.. anyway I tried deactivating all the active protections but no luck, I should try to uninstall avast perhaps

    I have posted on Microsoft forums and found a solution, hope this helps buddy

    http://answers.microsoft.com/en-us/o...53ade8a?page=1
      My Computer


  5. Posts : 4
    Windows 7 Pro x64
    Thread Starter
       #15

    Pattysheppard said:
    Fra881 said:
    I am indeed using Avast..

    didn't change a thing, both avast and office 365 have been on my pc for ages and I never had a problem, some faulty update though.. anyway I tried deactivating all the active protections but no luck, I should try to uninstall avast perhaps

    I have posted on Microsoft forums and found a solution, hope this helps buddy

    http://answers.microsoft.com/en-us/o...53ade8a?page=1
    thanks a lot I just posted there, no endnote add-ins for me though so I'm afraid that could not be the solution for you either..
      My Computer


 
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