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#1
0xc0000005 randomly for Office 365 apps
I have genuine Office 365 on my pc, it always worked correctly until a few days ago it started having problems with launching apps.
It happens only with Office apps. It happens both if I launch the app from the drawer or if I try to open a file.
1st window:
EXCEL.EXE - Application Error
The application was unable to start correctly (0xc0000005). Click OK to close the application.
Then, if I originally tried to open a file, a 2nd window appears:
There was a problem sending the command to the program.
I don't recall doing anything special that could have raised the problem.
Ones in a while the program actually starts: it happens randomly, could be the first time I hit open or the 20th (after I closed the error for other 19 times).
After I managed to get the program to open, I can open as many files relative to that program (es: word) as I want to with no errors. As soon as I close the app, it starts all over again.
I tried chkdisk, safe mode, sfc/scannow (finds errors but is not able to fix some of them), /RestoreHealth (error: 87. the restorehealth option is not recognized in this context), repairing Office.. none worked.
Those were the solutions suggested for cases similar to mine, but I found no case identical to mine.
What else can I try?