Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Outlook 2013 scrolls up to show new email - how do i turn it off

04 Sep 2015   #1

Windows 7 Professional 64 bit
Outlook 2013 scrolls up to show new email - how do i turn it off

As described in the title. I have a colleague who has to work through a large amount of old emails in his particular folder. Whilst he has scrolled down to look at older mail he finds that when a new email arrives it automatically goes back to the top of the folder to display the newly arrived message.

Is there a setting to turn off so that he can work further down the folder and then manually scroll back up to view new mail rather than it doing it automatically?


My System SpecsSystem Spec
04 Sep 2015   #2

Windows 7 Home Premium 64 bit sp1

Your colleague could try working off line. That will disconnect Outlook from the server & they can reconnect when they have finished.

To do that select Send/Receive from the top menu & you will see Work Off line. Click on that & a message will show at the bar at the bottom that you are Off line.
My System SpecsSystem Spec

 Outlook 2013 scrolls up to show new email - how do i turn it off

Thread Tools

Similar help and support threads
Thread Forum
Outlook 2013 - won't send email
This just started a few days ago. Will not send emails from outbox Will receive emails OK I have done no changes other than the standard updates thru MS. Contacted Charter and went through troubleshooting - they say its a MS Outlook issue. I am able to send/receive thru my web based...
Microsoft Office
cannot recieve email (Outlook 2013) after updates
I've never run into this issue before. I went to check email this morning and it fails with the message: "receiving reported error 0x800CCC0F. The connection to the server was interrupted". My username and password are correct and I didn't change any settings since last night when it worked. I...
Browsers & Mail
no sound when new email appears (Outlook 2013)
I have Outlook 2013 (part of Office Home and Business). I have Outlook set to play a sound when a new email appears but it never does, am I missing a checkbox someplace?
Browsers & Mail
Outlook 2013 email
When my email client is open on my desktop it appears its not looking for emails, but when i shut it down and re-open it then looks and delivers emails that are waiting. can any on e help on this as i have contacted microsoft which they were no help!!!
Browsers & Mail
Outlook 2013 email security question
Checking a web based email (Gmail, Yahoo, Hotmail) with Outlook is as safe as doing it using the web browser (Firefox, etc)? I know that using the browser is safe since the connection is encrypted, but I'm unsure about Outlook. Thanks for your feedback.
Microsoft Office

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:25.
Twitter Facebook Google+