Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: How to fix Customize Ribbon and Quick Access Toolbar?

16 Oct 2015   #1

How to fix Customize Ribbon and Quick Access Toolbar?

Outlook 2010 32-bit running on Win 7 Pro 64-bit - something is broken.

I cannot customize the ribbon and same for quick access toolbar.

All COM add-ons are turned off. Tried in /safe mode too.

Attached Thumbnails
How to fix Customize Ribbon and Quick Access Toolbar?-customize_ribbon_is_blank.png   How to fix Customize Ribbon and Quick Access Toolbar?-quick_access_toolbar_no_choices.png  
My System SpecsSystem Spec
16 Oct 2015   #2

Windows 7 Enterprise x64

what version of office are you running, as in things like Professional Plus, starter etc
My System SpecsSystem Spec
09 Dec 2015   #3

Windows 7 Professional x64

I am having the same problem. In Microsoft Outlook 2010 I cannot customize the Quick Access Toolbar. The menu for the buttons that I could add to the toolbar are all greyed out! Please help!! Thank you, Greg
My System SpecsSystem Spec

09 Dec 2015   #4

win 7 Pro 64 bit
Outlook 2010 Quick Access Toolbar - all greyed out

MS Office Professional Plus 2010 (32 bit)
Windows 7 Pro (64 bit)
Ditto: cannot customize the QAT - it is all greyed out. It's functionality has stopped working
Just completed the regular 'Tuesday Windows updates' last night (Tuesday Dec 8, 2015) and since then, the QAT has stopped working.
Tried to repair Office Pro 2010 via Control Panel and reboot - no luck
Any suggestions, please?
My System SpecsSystem Spec
09 Dec 2015   #5

Windows 7 Home Premium 64 bit sp1

You could try doing an Office Repair. Open Control Panel, select Programs & Features, scroll down to Microsoft Office 2010, Right Click on it & select Change & that will open a couple of Repair options to try.
My System SpecsSystem Spec
09 Dec 2015   #6

Windows 7 Professional x64

I just found the fix. Uninstall last night's Windows Update to Office that ends in the numbers 4409. Uninstall via the Control Panel. Google "how to uninstall a microsoft update" if you need additional information on how to do this. Reboot afterwards. I was able to get everything back but the buttons on my inbox "Quick Access Toolbar". Please let me know if this works for you. GD
My System SpecsSystem Spec
09 Dec 2015   #7

win 7 Pro 64 bit

Remille - YOU ROCK, Sir !! :) Uninstalled that pesky KB3114409 update and voila, all my customizations I enabled via the QAT returned!
  • How on earth did you know that specific update - from among 22 (I think), was the faulty one?
  • Do you think MS is even aware that they deployed a faulty update?
Thanks again!
My System SpecsSystem Spec
10 Dec 2015   #8

Windows 7 Pro 32 and 64

That was the fix for me as well. Thanks Remille.
My System SpecsSystem Spec

 How to fix Customize Ribbon and Quick Access Toolbar?

Thread Tools

Similar help and support threads
Thread Forum
Windows Explorer Toolbar Buttons - Customize
How to Add, Remove, or Rearrange Command Bar Buttons in Windows 7 Explorer This will show you how to customize the command bar (toolbar) in Windows Explorer to add, remove, or rearrange command bar buttons of your choice for all users in Windows 7. You must be logged in as an...
Windows Live Mail Ribbon Toolbar - Hide or Show
How to Hide or Show the Ribbon in Windows Live Mail This tutorial will show you how to expand (show) or minimize (hide) the ribbon in Windows Live Mail. EXAMPLE: Windows Live Mail Ribbon Expanded and Minimized Here's How:
Windows Live Mail Quick Access Toolbar Send Receive Button
I am using WLM 2011 installed on Win 7. Please can someone explain if its possible to set the quick access toolbar at the top to just send and receive frome e mail accounts only without syncronising feeds and newsgroups? I know I can do this going to the Home tab & Clicking the little arrow under...
Browsers & Mail
Office 2010 Ribbon - Customize
How to Customize the Office 2010 Ribbon One of the biggest gripes people had with Office 2007 was the ribbon. Well, in 2010, you can customize the ribbon to suit your needs. Here's how: 1. Click the Office Button | Options 2. In the Options dialog box that appears, select...
Excel 2007 commands wont stay in quick access toolbar
I am trying to get commands to stay in the quick access toolbar of excel 2007 but everytime i log off it resets. I am using citrix to run excel on a network. I was wondering if it was possible to get them to stay in the quick access toolbar?
Microsoft Office

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:15.
Twitter Facebook Google+