New
#1
Office Home/Student 2010 asks for key and configuration EVERY time
Downloaded and installed MS Office Home and Student 2010 successfully, (or so I thought), but every time I open Excel or Word upon startup, I receive a prompt asking me for my key and then a configuration. Once complete, I activate the program just like anyone would the very FIRST time you installed Office 2010. However, when I power down and then restart, Office will ask me for the key AGAIN for another configuration. Sometimes I'll receive this error message. Followed by this message. If so, I re-enter the key and configure a second, or sometimes even a third time. Eventually I can get Home and Student 2010 to open up Word or Excel but this can be anywhere from a five to fifteen minute process. This is never ending and it's driving me bananas! I've tried the Microsoft Fix It download in an attempt to completely uninstall any and all previous versions of Office (trial, beta, etc.) then reinstall but the pc still remembers something somewhere. Is this a potential fatal error from Microsoft? Any advice and assistance is greatly appreciated.