Cannot open MS Word or Excel


  1. Posts : 33
    Windows 7 64 bit
       #1

    Cannot open MS Word or Excel


    Tried application manager which states MS Office programs & updates are downloading in the background - also says "done:". Nothing is done because it is not working. I did a restore because I downloaded some updates yesterday (these were KB... updates) and still not working. I have Office 2010. IE 11. Windows 7.
      My Computer


  2. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #2

    You could try running MS Office Repair. To do that open Control Panel, select Programs & Features, scroll down to Microsoft Office 2010, Right Click on it & select Change, this will open a couple of Repair options to try.

    When you say you did a Restore, did you uninstall Office & then reinstall it.

    Do you have any other versions of Office installed?.
      My Computer


  3. Posts : 33
    Windows 7 64 bit
    Thread Starter
       #3

    I did try the MS Office Repair and it worked! I spent all morning trying to fix this, using help in start menu and googling it and could not find a solution. As far as uninstalling the program and reinstall I have never attempted that for any program. I worry about making a problem worse.

    Thank you so much for giving me the steps to fix it. If one step is left out I am lost.
      My Computer


  4. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #4

    You are welcome. Glad to hear it's now working & thanks for getting back.
      My Computer


 

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