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Windows 7: Office 2013 Issue; "Save As" dialog box blank/grayed out

28 Jan 2016   #1

Windows 7 Pro 64bit
Office 2013 Issue; "Save As" dialog box blank/grayed out


I have been working on this issue for quite some time, please help.

This computer has multiple profiles on it. This problem only seems to happen on 1 profile, not sure if that profile may be corrupt..

Troubleshooting I've done..
Quick repair
Online repair
Completely uninstalled, rebooted, and installed Office 2013 32 bit
Ran sfc/ scannow and rebooted

Non of those have worked. Any input is greatly appreciated!!


Attached Thumbnails
Office 2013 Issue; "Save As" dialog box blank/grayed out-error.png  
My System SpecsSystem Spec
28 Jan 2016   #2

Windows 7 Home Premium 64 bit sp1

Hi, welcome to the Forum.

If it only happens to one persons profile, then try setting up a new user profile for that person. If that fixes the problem delete their old profile.

This tutorial might be useful for you as well.

User Account Type - Change
My System SpecsSystem Spec
29 Jan 2016   #3

Windows 7 Pro 64bit

Thanks for the reply Ranger! I will see if I can do that (I have to get permission from the Sys Admin).
My System SpecsSystem Spec

29 Jan 2016   #4

Windows 7 Home Premium 64 bit sp1

Yes, you will have to get that permission. In fact the Sys Admin is the one that should fix it anyway.
My System SpecsSystem Spec

 Office 2013 Issue; "Save As" dialog box blank/grayed out

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