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Windows 7: Office 2013 Issue; "Save As" dialog box blank/grayed out

28 Jan 2016   #1
671alize

Windows 7 Pro 64bit
 
 
Office 2013 Issue; "Save As" dialog box blank/grayed out

Hello,

I have been working on this issue for quite some time, please help.

This computer has multiple profiles on it. This problem only seems to happen on 1 profile, not sure if that profile may be corrupt..

Troubleshooting I've done..
Quick repair
Online repair
Completely uninstalled, rebooted, and installed Office 2013 32 bit
Ran sfc/ scannow and rebooted

Non of those have worked. Any input is greatly appreciated!!

Thanks!




Attached Thumbnails
Office 2013 Issue; "Save As" dialog box blank/grayed out-error.png  
My System SpecsSystem Spec
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28 Jan 2016   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Hi, welcome to the Forum.

If it only happens to one persons profile, then try setting up a new user profile for that person. If that fixes the problem delete their old profile.

This tutorial might be useful for you as well.

User Account Type - Change
My System SpecsSystem Spec
29 Jan 2016   #3
671alize

Windows 7 Pro 64bit
 
 

Thanks for the reply Ranger! I will see if I can do that (I have to get permission from the Sys Admin).
My System SpecsSystem Spec
.

29 Jan 2016   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Yes, you will have to get that permission. In fact the Sys Admin is the one that should fix it anyway.
My System SpecsSystem Spec
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 Office 2013 Issue; "Save As" dialog box blank/grayed out




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