Office 2013 Issue; "Save As" dialog box blank/grayed out


  1. 671alize
    Posts : 7
    Windows 7 Pro 64bit
       New #1

    Office 2013 Issue; "Save As" dialog box blank/grayed out


    Hello,

    I have been working on this issue for quite some time, please help.

    This computer has multiple profiles on it. This problem only seems to happen on 1 profile, not sure if that profile may be corrupt..

    Troubleshooting I've done..
    Quick repair
    Online repair
    Completely uninstalled, rebooted, and installed Office 2013 32 bit
    Ran sfc/ scannow and rebooted

    Non of those have worked. Any input is greatly appreciated!!

    Thanks!
    Attached Thumbnails Attached Thumbnails Office 2013 Issue; "Save As" dialog box blank/grayed out-error.png  
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  3. Ranger4
    Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       New #2

    Hi, welcome to the Forum.

    If it only happens to one persons profile, then try setting up a new user profile for that person. If that fixes the problem delete their old profile.

    This tutorial might be useful for you as well.

    User Account Type - Change
      My Computer
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  4. 671alize
    Posts : 7
    Windows 7 Pro 64bit
    Thread Starter
       New #3

    Thanks for the reply Ranger! I will see if I can do that (I have to get permission from the Sys Admin).
      My Computer
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  6. Ranger4
    Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       New #4

    Yes, you will have to get that permission. In fact the Sys Admin is the one that should fix it anyway.
      My Computer
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