Unsubscribing from office 365

Ranger4 said:

It does seem that if you want the full use of Office 365 the subscription will have to be renewed.

Of course you could take out your own subscription if you have an urgent need for Office 365.

My problem is that it is impossible to take out my own subscription.

I have been trying to take out my own subscription (office 365 personal) but I am still tagged to a shared office 365 home account.


I have asked my GF to unsubscribe me but she can remember her details. Until she can find them, I am unable to checkout my copy of office 365 personal from the MS store.

torchwood said:

Dont know if it will help or not,
But part of the report shows details for Office, IT might produce an error code that we/he could use to sort something out.
Windows Genuine and Activation Issue Posting Instructions

Roy

Hi Roy, I don't understand how that will help. My problem isn't with activating Office, I can't even check out of the MS store because MS can see that my MS account is already tagged to a shared account.

MS tech support did deactivate my Office account via the MS my account page, the local software still works though.

Ranger4 said:

Is there anything helpful in these websites.

https://support.office.com/en-us/art...A-80A052BDD18C

This Is What Happens To Your Files When You Stop Paying For A Microsoft Office Subscription | Business Insider

Thanks but nah.

The first link doesn't list the Office subscription. I guess because, as the nominated user, I didn't pay for it

The second link- their experience is different to mine. Office tells me that there is a problem with my subscription but lets me click on "remind me later" and then opens the program.