Outlook 2010 blocking sites in safe senders list


  1. Posts : 34
    Windows 7 Professional
       #1

    Outlook 2010 blocking sites in safe senders list


    I have found that recently my Outlook 2010 is blocking addresses that I have nominated as safe senders. I have double checked that the addresses are in fact on the list and they are. Got me stumped I must admit. It is a pain when expecting an email from someone that is nominated and it shows up in the junk folder.

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  2. Posts : 9,747
    Windows 7 Home Premium 64 bit sp1
       #2

    Have a look at these websites for checking your settings. You might also notice that if you have a trusted sender, set up a contact for them in your address book.

    View your Safe Senders List in Outlook 2016 / 2013 / 2010

    https://support.office.com/en-us/art...8-20b9faa9e831
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  3. Posts : 34
    Windows 7 Professional
    Thread Starter
       #3

    Thanks for response, everything as it should be, but the relevant senders keep getting sent to junk mail...
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  4. Posts : 9,747
    Windows 7 Home Premium 64 bit sp1
       #4

    What settings are you using for you junk mail filtering. I have mine set up as per the screen shot. Have you tried changing these settings.

    Outlook 2010 blocking sites in safe senders list-outlook_junk_eamils_settings.png
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  5. Posts : 34
    Windows 7 Professional
    Thread Starter
       #5

    Yes, that is how mine is set as well...
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