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Windows 7: word wierd behaviour

13 Nov 2016   #11
Barman58

Windows 10 Pro x64 x3, Ubuntu
 
 

One thing you could try is to close all office programs and search for the file normal.dot & (I think) normal.dotm from the file explorer - these may be in the Office folder tree or in the personal appdata folder tree - so set the system to show hidden files.

These files are the default document templates (for Normal and Macro enabled documents respectively), if these have become corrupted, it can cause all sorts of issues with text entry and layout.

You should make a note of the location and then delete these files and they should be re-created when you start Word, or if not you can set-up a page how you want it (fonts/ margins/ line spacing etc ) and save the files using file save as selecting the correct file type (template ) back to the location they previously were in

Location of normal.dot or normal.dotm file - Wordfast Wiki


My System SpecsSystem Spec
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13 Nov 2016   #12
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

@ kf10. If it only happens in your user account & not other users of the computer you may have a corrupted user account.

This Forum tutorial might help you set up a new User account. I assume you are the Administrator so you will need to set up a new Administrator Account.

User Account - Create
My System SpecsSystem Spec
14 Nov 2016   #13
kf10

Win 7 home premium 32 bit
 
 

Quote   Quote: Originally Posted by Ranger4 View Post
@ kf10. If it only happens in your user account & not other users of the computer you may have a corrupted user account.

This Forum tutorial might help you set up a new User account. I assume you are the Administrator so you will need to set up a new Administrator Account.

User Account - Create
thanks but i have another laptop and if i need can always used my daughter account
My System SpecsSystem Spec
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14 Nov 2016   #14
kf10

Win 7 home premium 32 bit
 
 

i have the normal dot in download folder "D:\Downloads\Father 18 July 2013\New folder (2)\afzal\Application Data\Microsoft\Templates" and i dont think its the right file we are looking. other than that there is no other normal.dot file

can you tell me where to find application data folder on c drive

yes i am admistrator
My System SpecsSystem Spec
14 Nov 2016   #15
kf10

Win 7 home premium 32 bit
 
 

i have 3 appdata folders but none of them couldnt find the file

i also have "show hidden files folder option" checked

i would like to thanks you all for your help
My System SpecsSystem Spec
14 Nov 2016   #16
kf10

Win 7 home premium 32 bit
 
 

is there one normal.dot file for every user

or does every user has its own file

because when i searched shouldnt it have shown my daughter normal.dot file
My System SpecsSystem Spec
14 Nov 2016   #17
kf10

Win 7 home premium 32 bit
 
 

ok but my problem has been solved for now i found 5 normal files in C:\Users\adil\AppData\Roaming\Microsoft\Templates\

and i moved all of them to new folder and then when i started word everything is normal you

however guys i will bother you once more if problem reappears

thanks you guys very much you have been such a help
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 word wierd behaviour




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