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Windows 7: Previewing or attaching Outlook 2010 attachment saves it on desktop

08 Feb 2017   #1
ubose

Windows 7 Home Premium 64bit
 
 
Previewing or attaching Outlook 2010 attachment saves it on desktop

Suddenly for some days now Outlook 2010 has started doing this. Whenever I preview or open (not save) an attachment in an Outlook email, one copy (sometimes two copies) of the attachment downloads to my Windows 7 desktop. This also happens when I am writing a new email and I attach a file to the email; a copy of the attachment gets saved to the desktop.

I have been wondering what changes I made to my Outlook 2010 recently that may be causing this. I did make one change to my Windows 7 registry when I followed the steps on this webpage to change the default location for saving attachments in Outlook 2010. The webpage is at https://blogs.msdn.microsoft.com/dsi...-outlook-2010/. It involved adding a new string value. I went back to the registry and deleted the string, but Outlook is still doing the same thing.

Any help will be appreciated.


My System SpecsSystem Spec
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08 Feb 2017   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Why did you make changes to Outlook in the first place?.

You might have noticed that in that blog link you posted, it states that these changes do not work for Outlook 2010.

Are you sure that you have reverted the Registry changes you made, so they are exactly as they were before you made changes.

You could see where Outlook is storing it's Data Files. To do that open Control Panel, click on Mail Outlook, then select Data Files, click on the email account in question & see where the data files are. You may have one on the Desktop, which would need to returned to it's correct place which is usually in,
C:\Users\xxxx\AppData\Local\Microsoft\Outlook., the xxxx being your user name.
My System SpecsSystem Spec
09 Feb 2017   #3
ubose

Windows 7 Home Premium 64bit
 
 

I wanted to change the default location for saving Outlook attachments and inserting attachments to a new email to my Windows desktop. By default Outlook was bringing up a different location and I had to navigate to my desktop every time to save or insert attachments.

When I found that blog page, I thought I saw in the comments on that page that it will work in Outlook 2010 too. The blog said to insert a new string value to the registry key. I went back and deleted it.

Now I am thinking that I may have made one more change like it says here https://support.microsoft.com/en-us/...der-in-outlook. I did the following:
  1. I went to the registry key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  2. I double-clicked Personal in the right pane, and for the value of the path I entered: %USERPROFILE%\Documents
If I have to change that back to what it was, I don't remember what I had there. What do I do?
My System SpecsSystem Spec
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09 Feb 2017   #4
ubose

Windows 7 Home Premium 64bit
 
 

Oh yes, I also checked the location of Outlook's data files. They are at the same location that Ranger4 said - C:\Users\xxxx\AppData\Local\Microsoft\Outlook.
My System SpecsSystem Spec
09 Feb 2017   #5
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Right click on the Attachment showing on your Desktop & then select Open Folder Location, it may say Open File Location depending on whether it's a file or a folder. This should take you to where the folder or file is located, then you can decide what to do with it.
My System SpecsSystem Spec
10 Feb 2017   #6
ubose

Windows 7 Home Premium 64bit
 
 

Because the attachment is already downloaded to my desktop, I know its folder location - it is the desktop! The right-click menu does not show the Open File Location either. Am I following you correctly?

On another note, is there a way to reset Outlook 2010 so that it will take it back to its original settings? If not, will reinstalling Outlook 2010 fix it?
My System SpecsSystem Spec
10 Feb 2017   #7
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Uninstalling & reinstalling Outlook should fix most of the problems. This MS website might help you uninstall Outlook & reinstall it.

Install or remove individual Office 2010 programs and components - Office Support

Before you uninstall Outlook, delete those files from your Desktop, so they don't cause any problems with the reinstall.

The only problem I can see is that the changes you made to the Registry might still cause a problem if it has not been reversed to exactly as it was before the changes.
My System SpecsSystem Spec
10 Feb 2017   #8
HammerHead

win 7 X64 Ultimate SP1
 
 
Saved

Did you copy your registry before making changes? If so just revert to your unchanged copy.
Maybe you have a restore point that would work.
My System SpecsSystem Spec
10 Feb 2017   #9
ubose

Windows 7 Home Premium 64bit
 
 
I did not back up my registry

I did not make a backup copy of the registry, but I have learned a lesson here. I shall back up my registry in future. So do I just export the whole registry as a backup, and import it if I have restore the registry backup?

Restoring from a restore point is a good idea, but I can't remember how many weeks ago I edited the registry. Maybe I'll take a guess if nothing else works.
My System SpecsSystem Spec
10 Feb 2017   #10
ubose

Windows 7 Home Premium 64bit
 
 

I want to add another observation I made about my problem. The abnormality I started this thread with is that when I preview or open an attachment in Outlook 2010, two copies of the attachment get downloaded to my Windows desktop. Now I notice that when I delete the email with which the attachment came, one of those attachment file copies disappears from the Windows desktop. The second copy also disappears once I close Outlook. It looks like those copies of the attachment are being temporarily stored on my Windows desktop. This is probably occurring due to whatever changes I made to the registry. So, if I cannot figure out a solution, I may have to live with this annoyance. Thank goodness it is not breaking anything seriously.
My System SpecsSystem Spec
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 Previewing or attaching Outlook 2010 attachment saves it on desktop




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