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Windows 7: Outlook 2010 keeps crashing

23 Mar 2017   #1
kma1717

Windows 7 Enterprise 32 bit
 
 
Outlook 2010 keeps crashing

Hi,

I am having an issue with Outlook 2010 frequently crashing. I tried recreating the .OST file and removed a "Send To Bluetooth" add-in from Outlook (I read that may cause the program to crash). First, I get a message saying "Outlook is trying to retrieve data from the Microsoft Exchange Server outlook.net.jbtc.com". Then Outlook crashes and I receive a message saying "Microsoft Outlook is restarting". I have attached 2 screenshots showing the errors I am receiving. Any help is greatly appreciated.

Thanks




Attached Images
Outlook 2010 keeps crashing-outlook-message.png Outlook 2010 keeps crashing-outlook-crashing.png 
My System SpecsSystem Spec
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23 Mar 2017   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Is this problem with an at work computer or your home private one. If it's a work computer you need to contact the companies IT section for help.
My System SpecsSystem Spec
24 Mar 2017   #3
kma1717

Windows 7 Enterprise 32 bit
 
 

I work in the IT dept. I am reaching out to the people on here because I am stumped on this and need to get it working correctly.

Thanks
My System SpecsSystem Spec
.

24 Mar 2017   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

My System SpecsSystem Spec
Reply

 Outlook 2010 keeps crashing




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