Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Office 2016 hangs at "Finalizing installation"

03 May 2017   #1
Sylveon Fetish

Windows 7 Ultimate 64-bit SP1
Office 2016 hangs at "Finalizing installation"

I am having an issue installing Office 2016 on a Lenovo b570 on a clean install of Windows 7. It always hangs at "Finalizing installation".

Google says to open the task manager and end the wusa.exe process, but as in the feedback I provided to Google, wusa.exe is not running according to the task manager. I checked "Show processes from all users" still no wusa.exe in task manager so obviously this is not what is causing it to hang.

All Google results point to the wusa.exe process but again wusa.exe is not running on the machine.

My System SpecsSystem Spec
03 May 2017   #2

Windows 7 Home Premium 64 bit sp1

When the Office installation gets to "Finalising Installation", are you are able to use any of the programs in Office. I assume your Office 2016 is the Click to Run version, which uses a DVD to start the installation & then most of the installation comes via a download from MS.

If any of the programs are able to used you could try an Office Repair. To do that open Control Panel, click on Programs & Features, then scroll down to Microsoft Office 2016, Right click on it & select Repair, which should open a couple of repair options to try.

I don't have Office 2016 but I do use Office 2013 Pro, Click to Run, which I think is very similar.
My System SpecsSystem Spec

 Office 2016 hangs at "Finalizing installation"

Thread Tools

Similar help and support threads
Thread Forum
Outlook 2016 hangs at "processing" after Windows 7 update, Feb 9, 2016
"Patch Tuesday" broke our install of Outlook 365. It was working fine on Monday and on Tuesday it was hanging on "Processing." So I restored back to the last restore point before the update and it worked great after that. Yesterday it re-installed the updates, and again Outlook didn't load....
Microsoft Office
Stuck at "Windows is finalizing your settings" after re-installing
Hello everyone, I recently bought a new Asus Notebook G56JR and installed Windows 7 on it. Didn't seem to have any problems. Today, all of a sudden, when I turned it on, it said that Windows failed to start and that I should go into recovery mode. And after this, the recovery loop occurred. It...
Installation & Setup
Clean Install hangs at "Completing installation"
Current Operating System, pre-install Do you have a single OS on your computer, are you planning on multi-booting with this installation? Single OS Are you multi-booting now? No Current Hardware How many internal hard drives (HD) are connected to your system? 2 (1x250G, 1x1TB. OS to be...
Installation & Setup
Windows 7 installation hangs on "Completing Installation"
I can't seem to install Windows 7 on my PC after I installed my new ASUS EAH5450 Series graphics card,but before I installed the card Windows 7 works perfectly fine on my PC,here's what i've tried to do 1.Restore BIOS Settings to default 2.Wipe the WHOLE hard disk 3.Remove the graphics card...
Installation & Setup
"Completing installation" after 1st reboot hangs
I would very much like to try out Windows 7, since all I read about it is very positive. I am trying to install the 64 bit version on my computer, but no matter what I do, it keeps freezing at "Completing installation" after the first reboot. For a minute or so the dots-animation is still...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:30.
Twitter Facebook Google+