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Windows 7: Excel files unable to be opened

10 Jun 2017   #1
SusieQJames

Windows 7 64 bit Home Premium
 
 
Excel files unable to be opened

Excel documents were able to be accessed three days ago. Went to open one this morning and got the following message - Excel cannot access "file name.xls". The document maybe read-only or encrypted. Then the next message is - "File name.xls" cannot be accessed. File may be corrupted, located on a server that is not responding or read-only.

I use a standalone computer and I don't encrypt files. I have emailed them to myself and opened the file on my laptop. I have tried the usual by trying to open from the folder it's in. Nothing works. Can anyone help my please?


My System SpecsSystem Spec
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10 Jun 2017   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Hi SusieQJames, welcome to the Forum.

What version of Excel are you using. If Excel is part of Office, you could try an Office repair. On earlier versions of Excel the file suffix was .xls whereas on later versions it is .xlsx so you could check that as well.
My System SpecsSystem Spec
11 Jun 2017   #3
SusieQJames

Windows 7 64 bit Home Premium
 
 
Many thanks Ranger4

The excel I have is within Microsoft Office Enterprise 2007. When I go in to Programs and select it, I don't get the repair option, only Organize, Uninstall and Change. It is most frustrating!
My System SpecsSystem Spec
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11 Jun 2017   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Thanks for getting back. This MS website might help you with repairing Office 2007.

https://support.microsoft.com/en-us/...ffice-programs
My System SpecsSystem Spec
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 Excel files unable to be opened




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